HOW DO I ACTIVATE MY DEBIT CARD?
Step 1
Sign in to your account online or on the mobile app.
Step 2
Choose the 360 Checking account linked to your debit card.
Step 3
Look for a button to activate your card. It’s next to the debit card tracker on the website, or below your balance on the mobile app.
Step 4
Select Activate Your Card and follow the steps shown. You may be asked to set a PIN to complete the activation process.
Step 1
Sign in to your account online or on the mobile app.
Step 2
Choose the 360 Checking account linked to your debit card.
Step 3
Look for a button to activate your card. It’s next to the debit card tracker on the website, or below your balance on the mobile app.
Step 4
Select Activate Your Card and follow the steps shown. You may be asked to set a PIN to complete the activation process.
DEBIT CARD ACTIONS
Add
Add your card to your digital wallet for quick, secure access from your device.
SWITCH SPENDING ACCOUNT
Multiple 360 Checking accounts?
If you have multiple 360 Checking accounts, you can switch your debit card’s spending account—either on our website or with the mobile app—to choose your preferred spending account.
FREQUENTLY ASKED QUESTIONS
When will I receive my debit card in the mail?
As a new 360 Checking customer, you'll receive a debit card when you open your first account. If you open an account online, your debit card will be shipped to the mailing address on your account via USPS in about 7-10 business days in a discreet envelope. Sign in to track your debit card delivery online.
Does my 360 Checking debit card need to be activated before I can use it at a Capital One ATM?
Yes. All Capital One ATMs require an activated debit card to access your 360 Checking account. Activate your debit card to access over 70,000 fee-free Capital One and partner ATMs nationwide.
Can I add my debit card to my digital wallet?
Yes. Digital wallets are a convenient way to make fast, secure payments. Just follow the instructions to manually add your 360 Checking debit card number, then make contactless transactions through PayPal®, Apple Pay®, Samsung Pay® and Google Pay™. Learn more about your digital wallet here.
How do I set or change my PIN?
When you activate your first 360 Checking debit card, you’ll be automatically prompted to set a four-digit Personal Identification Number (PIN). This will allow you to access your 360 Checking account when using an ATM.
To change your PIN, sign in to your account and choose the checking account whose PIN you wish to change. The steps will vary based on where you sign in.
- If you sign in on a desktop web browser, select Account Services and Settings, and then select Change PIN and follow the steps
- If you sign in on a mobile web browser, click More and then select Change PIN and follow the steps
- If you sign in on the Capital One Mobile app, click View All under "I want to…,” and then select Change PIN and follow the steps