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Hi, I’m Eno

Your Capital One assistant, looking out for you and your money.

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Hi, I’m Eno

Your Capital One assistant, looking out for you and your money.

ENO IS Looking Out for You

Fraud text message says, "Hi, it's Eno from Capital One. Did you just try to make a purchase at Salad Savvy with your card ending in 1234?"

card Security

Helps keep your accounts more secure 

I help protect your credit card account by looking out for charges that might surprise you and creating virtual card numbers when you shop online.

Email from Eno says, "Your trial ends tomorrow. If you want to continue with your subscription, you're set. If you want to cancel, contact Streaming+ today."

GET Spending insights

Connects you to your spending

I help you track your spending by monitoring your credit card account and sending you useful insights when I spot free trials, recurring charges, and more.

Eno chats, "I'm Eno, your Capital One assistant. Ask me questions like: How do I report fraud? Can I change my due date? How do I transfer a balance?"

Ask eno

Here for you 24/7

I'm available to chat, check your balance, and answer questions about your account whenever you need me.

Eno is Everywhere You Are

Mobile app

Eno is available to help and answer questions right in the Capital One mobile app.

Notifications

Eno sends you notifications about important account activity, so you can take action quickly.

Desktop browser

Eno can create virtual card numbers when you shop online from your desktop computer.

Text message

Eno is ready to answer your questions and chat about your account anytime over text.

Email

Eno can send you helpful spending insights and summaries right to your inbox.

Smart watch

Eno can send notifications to your smart watch — ensuring you’re in the know wherever you go.

What Customers are saying

“Eno is super helpful — all the answers are literally at my fingertips!” —Nakita

Capital One credit cards

Say Hello to eno

With great cards come great benefits

If you’re already a customer, great! Eno is already hard at work for you. If you’re new and want to take advantage of Eno’s credit card features, find the right option for you and get started today.

See more ways Eno can help

10 Things You Can Ask Eno

Learn how to text and chat with Eno to help you manage your credit card accounts easily and quickly

Stay on Top of Your Recurring Charges

Managing recurring charges? Eno, your Capital One assistant, can make it easy to monitor increases in your ongoing expenses

Get a Summary of Charitable Donations

Let Eno, your Capital One assistant, help make it easy to find past charitable donations during tax season

Answers to common questions

Email notifications
If you’re a Capital One banking or credit card1 customer, manage your account with Capital One online, and have given Capital One permission to contact you via email, then you’re all set to start receiving email notifications from Eno. That’s right, Eno is already looking out for you!

To verify that you’re set up to receive emails:

  • Sign in to your account online, tap on your profile photo, and click on Alerts to edit your email settings.
  • Or, edit your email settings by signing in to your account in the Capital One Mobile app, tapping your profile photo, and going to Settings, Alerts & Notifications. 

Text and app push notifications
If you’re a Capital One banking or credit card customer1, manage your account with Capital One online, and have given Capital One permission to contact you, then you should already be receiving text and app notifications from Eno.

  • To verify that you can receive text alerts: Sign in to your Capital One online account and confirm your consent to receive text messages.
  • To verify that you’re set up to receive app alerts: 
    • Step 1 - Sign in to your Capital One Mobile app, tap your profile photo, and go to Settings, Alerts & Notifications.
    • Step 2 - In your device settings, make sure notifications are enabled for the Capital One Mobile app.

Eno currently has the most robust capabilities and features for credit card customers.

To use virtual card numbers from Eno2, start by adding Eno to your desktop browser (it's free!). After signing into the browser extension and enrolling, Eno will appear at checkout and allow you to create unique, merchant-specific virtual card numbers linked to your Capital One credit card account. You can also click the Eno icon whenever you’d like to create a new virtual card number or access one of your existing virtual card numbers.

Currently, virtual card numbers from Eno are only available for Google Chrome, Mozilla Firefox, and Microsoft Edge browsers.

Most Capital One customers1 can chat with Eno via text messages, in the Capital One Mobile app, or when signed in to our website banking online from a computer. If you are not currently eligible to chat with Eno, rest assured that Eno will be rolled out to additional customers over time.

Texting
To text with Eno and ask questions about your accounts:

  • Sign in to your account
  • Confirm your consent to receive automated texts
  • Select “Save”

You’re all set! Start chatting with Eno by sending a text message to 227-663. Message and data rates may apply. For terms and privacy information, click here

Online or in the Capital One Mobile App
To chat with Eno when signed in to our website banking online from a computer or in the Capital One Mobile app:

  • Sign in to your account
  • Click on the Eno icon

Select one of the suggested questions or type your own question to start the conversation.