We believe in financial independence for everyone. Contact us to request an accommodation like auxiliary services–we’ll do everything we can to help. We follow Web Content Accessibility Guidelines (WCAG) and use Accessible Rich Internet Applications (ARIA) specifications.
Active in the conversation
Our Digital Accessibility Team regularly participates in discussions with practitioners, industry experts, advocates and wider audiences.
Invested in inclusion
We've been a corporate partner of Disability:IN and a proud sponsor of California State University, Northridge Center on Disabilities’ CSUN Assistive Technology Conference.
How to zoom in your screen
Some people like to zoom into the screen or web browser in order to see things better. Here are a few ways of doing it depending on your setup:
Another trick is to use "Ctrl" ("Cmd" on Mac) plus the plus (+) or minus (-) keys when you're in a web browser.
How to change the colors or fonts on the page
Some people like to change colors or fonts to see words more clearly. Most major web browsers have options to do this:
We recommend a mixture of settings like enlarging font size and zooming into the browser for a better experience.
How to find and use a screen reader
Screen readers are text-to-speech software that allow people to read and interact with content in different ways. Many people who cannot perceive what is on the screen will use them to allow audible access to web content. Capital One designs and codes for accessibility. We strive to ensure that our content is accessible to screen readers.
There are free options available including NVDA for Windows and VoiceOver for Mac. What we recommend is JAWS for Windows. You can use this with your favorite web browser.
Screen readers accept input in a variety of ways, but one of the most common forms is through your keyboard. By pressing the down arrow in JAWS, for example, you are able navigate through items on the page. JAWS will also accept Braille input.
How to use accessibility tools on mobile
There are a lot of great features right on your smart phone. iOS and Android alike provide many tools to help you access what you love. Let’s have a look at a few of those tools.
VoiceOver for iOS and TalkBack for Android are the screen readers that come built-in. To turn on VoiceOver, go to "Settings", then "General", to "Accessibility", and then turn "VoiceOver" on. You can set the “Accessibility Shortcut” to “VoiceOver” from the "Accessibility" page in order to triple-click the "Home" button to toggle VoiceOver on and off. TalkBack has a similar feature.
"Zoom", "Magnifier", "Invert Colors", "Color Filters", and "Reduce White Point" are other features and tools on iOS that you can use. These are also available through the “Accessibility Shortcut”.