Always available to help

Eno is here to answer questions and help any time, anywhere.

Always available to help

Eno is here to answer questions and help any time, anywhere.

Customer texts, "What's my account summary?" Eno gives available credit, current balance & due date for Savor card, and balances for checking & savings.

ACCOUNT SUMMARY

View all your accounts

Save yourself some time and chat with Eno to see a summary of all of your accounts.

Bill payment

Pay bills easily

You can pay your Capital One credit card bill quickly and easily by simply sending “pay bill” to Eno.

Eno Jokes

Get a laugh from Eno

Eno does more than just look out for you and your money — you can even get a funny joke whenever you need one!

Customer chats to Eno, "lock card". Eno replies, "Lock your card by toggling it off here” and shows a link to Card Lock.

CARD CONTROL

Lock and unlock your card

Simply type “lock,” and Eno will help you get the process started. If you need to replace your card, just type “replace” and Eno will guide you through the card replacement process.

MORE From eno

Recent transactions

Just ask “transactions?” and Eno will show you a list of your most recent transactions.

Rewards balance

If your card has rewards, Eno can tell you your rewards balance.

Activate card

Just type “activate” and Eno will guide you through the card activation process.

Capital One credit cards

Say Hello to eno

With great cards come great benefits

If you’re already a customer, great! Eno is already hard at work for you. If you’re new and want to take advantage of Eno’s credit card features, find the right option for you and get started today.

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10 Things You Can Ask Eno

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Get a Summary of Charitable Donations

Let Eno, your Capital One assistant, help make it easy to find past charitable donations during tax season

Most Capital One customers1 can chat with Eno via text messages, in the Capital One Mobile app, or through online banking. 

Certain bank accounts, credit cards, and debit cards may not be eligible to text with Eno or chat with Eno online or in the Capital One Mobile app. If you are not currently eligible to chat with Eno, rest assured that Eno will be rolled out to additional customers over time.

You can ask Eno a variety of questions about your Capital One accounts. Here’s a snapshot of the info Eno can provide:
Account balances
Available credit
Minimum payment amounts
Due dates
Recent transactions

Eno understands the way you talk and loves emojis. Want to check your balance? Type “balance please,” “Bal,” or even 🤑. Lost your card and need a replacement? Type “Replace lost card,” “Lost card,” or “Help! I can’t find my card.”

Eno can even brighten your day with a joke or two. Try “Eno, can you tell me a joke” or simply “joke.” 

Before answering some questions, Eno may require you to sign into your account first. Eno may not be able to answer questions about all of your accounts, as certain bank accounts, credit cards, and debit cards may not be eligible to text with Eno or chat with Eno online or in the Capital One Mobile app.

Texting
If you don’t want to receive texts from Capital One anymore, including from Eno, just text “Stop.” 

Online or in the Capital One Mobile app
You can exit out of your conversation with Eno at any time online or in the Capital One Mobile app.

Texting
To enable texting with Eno, you have to first confirm your consent to receive text messages–which you can easily do by signing into your Capital One account with your username and password. Eno never exposes full account numbers over text. For added security, we recommend setting a passcode on your phone.

Online or in the Capital One Mobile app
Before you can start chatting with Eno online or in the Capital One Mobile app, you will first need to sign in using your username and password. For added security, we recommend setting a passcode for your desktop computer or your phone.