The future of cash is debit.
The future of cash is debit.
Shop safely with your debit card—without the hassle of cash or checks.
Claims of an unauthorized use or $0 Fraud Liability are subject to verification and investigation.
Mastercard ID Theft Protection provided by CSID
If someone steals your identity, Identity Theft Resolution Services helps you restore your identity. Full service restoration can help you reduce the personal time required to resolve the situation and can help reduce out-of-pocket expenses. Also included is Mastercard Identity Theft Alerts, a service provided at no charge offered only by Mastercard. You are alerted if the service detects that your personal information is being bought or sold online. Visit our website to learn more about Mastercard Identity Theft Alerts or call 1-800-MASTERCARD (1-800-627-8372).
For cardholders who enrolled prior to July 1, 2019, this service shall be provided by CSID until December 31, 2019. Cardholders will have to re-enroll with Generali Global Assistance, Inc. at the link provided in the enrolled cardholder notices. Cardholders will need to register for this service. Cardholders who enroll on or after July 1, 2019, this service shall be provided by Generali Global Assistance, Inc.
When you use your Mastercard, you’re protected against fraud.
Have peace of mind knowing that the financial institution that issued your Mastercard won’t hold you responsible for "unauthorized transactions." As a Mastercard cardholder, Zero Liability applies to your purchases made in the store, over the telephone, online, or via a mobile device and ATM transactions. As a cardholder, you will not be held responsible for unauthorized transactions if:
- You have used reasonable care in protecting your card from loss or theft; and
- You promptly reported loss or theft to your financial institution.
If you believe there has been unauthorized use of your account and you meet the conditions above, rest easy knowing you have the protection of Mastercard’s Zero Liability promise. For additional protections with respect to unauthorized transactions, please contact your bank or credit union. Note: Zero Liability does not apply to the following Mastercard payment cards: commercial cards or unregistered prepaid cards, such as gift cards.
What to do
If you have questions regarding Zero Liability coverage or you suspect unauthorized use of your card, contact your financial institution IMMEDIATELY.
If applicable law imposes a greater liability or a conflicting obligation, such applicable law shall govern.
*Some activity may continue, including returns, credits, payments, interest, dispute adjustments, other account fees, purchase transactions during system downtime and certain other exempted transactions.
Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
The Contactless Indicator mark, consisting of four graduating arcs, is a trademark owned by and used with the permission of EMVCo, LLC.
Web access is needed to use mobile banking. Check with your service provider for details of specific fees and charges.
The site may be unavailable during normal maintenance or due to unforeseen circumstances.
Mobile deposits are available only in U.S. and U.S. territories.
The Capital One Mobile app has a 4.7/5-star customer rating on the Apple App Store and ranks #4 in the Finance App category as of 12/04/2019.
The Capital One Mobile app has a 4.7/5-star customer rating on the Google Play Store and ranks #4 in the Top Free Finance App category as of 12/04/2019.
Capital One does not provide, endorse or guarantee any third-party product, service, information or recommendation listed above. The third parties listed are not affiliated with Capital One and are solely responsible for their products and services. All trademarks are the property of their respective owners.
Products and services offered by Capital One, N.A., Member FDIC.