Turn up the security
With this extra layer of security, we make unauthorized access to your info more difficult.
Access at your fingertips
This verification method is convenient and on hand—just open the push notification and approve.
Verify in seconds
Quickly verify that it’s you with Mobile App Verification.
Manage devices in your settings
Sign in and tap Profile on the bottom toolbar. Next tap Security, and you’ll see Mobile App Verification under Additional Security. This is where you can enable this feature and enroll your devices.
Look for the Mobile App Verification request
For this extra layer of security, Capital One will send you a push notification when we need to verify it's you. Open the Capital One app to approve the Mobile App Verification request.
What if I lose my phone?
If you lose your phone, be sure to remotely lock your device and erase your data. To do this for Android, use Android Device Manager, and for iOS, use Lost Mode.
You can unenroll a lost phone from the Capital One app on a different device. Go to Profile, Settings, then Security. From there, select “Mobile App Verification” for iOS or “Manage My Devices” for Android. Select the device you lost and choose “Forget This Device”.
If you think there is fraudulent activity on your account, our fraud resources are here to help.
What do I do if I get a notification on my phone that wasn’t from me?
If you didn’t initiate a Mobile App Verification notification, you should reject the request and review your account for any fraudulent activity right away. If you see any suspicious transactions or charges, our fraud resources are here to help.
Why am I not receiving mobile app verification requests?
Try these troubleshooting tips: