Credit and Identity Theft

What to do about credit card fraud

Thousands of people fall victim to credit card fraud each year. If you believe your card has been stolen or compromised, early detection and quick action may help minimize the damage. These four steps may help stop identity thieves in their tracks and possibly avoid damage to your credit.

STEPS TO TAKE

Credit-card-icon

Freeze your credit

Freeze your credit report to help prevent fraudsters from opening credit lines in your name.

Go-online-icon

Change passwords

Change passwords and PINs for your banking and credit card accounts.

Cancel-credit-card-icon

Cancel your cards

Lenders may cancel your credit card and issue you a new one.

Examine-account-icon

Monitor your credit

Keep an eye on your monthly credit card statements and credit reports.

Person-looking-at-CreditWise-app

Credit Impact

How does unauthorized activity affect your credit score? 

If someone opens fraudulent cards or loans in your name, missed payments and high balances can quickly damage your credit score. Key credit factors—such as payment history and credit utilization—can all be impacted. While CreditWise credit monitoring alerts you to key updates on your credit report, you can also place a formal fraud alert directly with the credit bureaus to help protect your file. Learn more about fraud alerts with CreditWise credit monitoring.

How do I review my credit report for signs of fraud?

Unfamiliar accounts or unexpected inquiries on your credit report can be early warning signs of identity misuse. Credit monitoring tools like CreditWise help you keep an eye on your credit health by sending alerts about key changes to your TransUnion® and Experian® credit reports, allowing you to review changes as they happen. 
 

FREQUENTLY ASKED QUESTIONS

Look out for charges on your credit card statements you don’t recognize, unexpected or missing account statements and denials of credit that you didn’t apply for.

Contact the credit reporting bureau that issued the report to file a dispute.

Contact the three major reporting bureaus as soon as possible.

These tools may not stop fraudsters from accessing your existing credit accounts. But they could help to protect you from further misuse of your personal information.

More CreditWise Resources

Safeguard your credit