Elevating innovation: Capital One's impact at AWS re:Invent

Learn more about our speakers and tune in for their sessions!

We’re excited to join and sponsor this year's AWS re:Invent event

When you visit our booth (come find us at #1150), you can learn about how Capital One leverages AWS to innovate at scale with Capital One Slingshot, Data Profiler and Navigator Platform. But, like previous years, Capital One’s presence goes beyond the booth. Throughout the event, we’ll have Capital One tech leaders speaking about cloud powered technology and much more! 

You can find the full AWS re:Invent session catalog here.

Headshots of the Capital One speakers at AWS re:Invent 2023 with their titles

Capital One: Achieving resiliency to run mission-critical applications

Monday, Nov. 27 at 2:30 PM - 3:30 PM (PDT) | Caesars Forum, Forum 113 
Speakers: Kathleen deValk, Sharmila Ravi
Take a technical deep dive into Capital One’s approach to running distributed systems. Explore patterns for realizing the reliability, resiliency, and eventual consistency needed to run mission-critical financial services applications on AWS. Learn techniques to keep systems running when dependencies fail, and understand how to operate safely at scale, including driving continual improvement through chaos engineering and site reliability engineering. Explore event streaming and batch processing examples, focusing on multi-region services including Amazon Route 53, AWS Auto Scaling, Amazon DynamoDB, and Amazon Aurora.

Kathleen, Vice President, Card Technology Architecture & Engineering 360, leads architecture for Card Tech, bringing over 25 years of experience to designing commercial software products; platform architecture, AWS production and big-data analytics solutions for decisions. She holds a BS and MS in Electrical & Computer Engineering from Clarkson University.

Sharmila, SVP, Software Engineering, Core, Loyalty, Payments, and Partnership Tech, plays an essential role in transforming the platforms, experience and insights of Capital One’s Card business for both internal and external customers.


The power of cloud network innovation

Monday, Nov. 27 at 3:00 PM PDT | Venetian,  Palazzo Ballroom B
Speaker: Will Meyer

From the very beginning, the AWS network has been the foundation for how AWS delivers on the promise of cloud computing. In this talk, join Dave Brown, VP of Amazon EC2 Networking and Compute Services, as he looks at the history of AWS networking and how its growth and innovation continues to this day—helping unleash your creativity and make leaps forward in what’s possible. With a combination of real-world examples and looks behind the scenes, Dave dives into the latest innovations in AWS core networking infrastructure, VPC networking, data center networking for AI/ML, security, and global connectivity.

Will, SVP, Software Engineering, Cloud & Connectivity, leads CPE’s Cloud & Connectivity organization which is responsible for driving Capital One’s overall cloud strategy as well as cloud and network infrastructure services, colocation management, storage and compute services. Will has deep technical knowledge but also understands the business and knows how to use his influence to drive successful strategies.

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What’s next in contact centers with Amazon Connect and generative AI

Tuesday, Nov. 28 at 12:30 PM - 1:30 PM PDT | Wynn, Lafite 4
Speakers: Ram Mepperla, Chris Short

The cloud is helping companies modernize their contact centers, accelerate innovation, and deliver better customer service at scale. Join this session to hear about our innovative uses of Amazon Connect to continually enhance the customer experience. AWS representatives will also talk about what's new with Amazon Connect to help deliver better customer outcomes with emerging technology and AI developments.

Ram, Director Software Engineering, is a technology leader with 20+ years of experience across industries and continents. His thought leadership & strategic thinking help solve complex engineering and business problems.

Chris, Sr. Director Product Management, Voice & Agent Platform, builds collaborative & conversational servicing experiences for customers at Capital One. he leverages AWS Connect to optimize our Agent network infrastructure and drive better customer outcomes at-scale.


Improve productivity by shifting more responsibility to developers

Tuesday, Nov. 28 at 4:00 PM - 5:00 PM PDT | Wynn, Lafite 9
Speakers: Sam Dengler, Heeki Park (AWS)

Enterprise-based serverless developers are often subject to constraints and compliance checks that can slow deployment and feedback loops. Shift-left practices can empower developers with tools that help test and validate code compliance prior to committing to repositories. This session teaches about approaches to accelerate serverless development with faster feedback cycles. Explore best practices and tools. Watch a live demo featuring an improved developer experience for building serverless applications while complying with enterprise governance requirements.

Sam, Sr. Distinguished Engineer Data Decision Arch & CODE, helps lead Capital One's serverless-focused strategy, working with teams to design serverless, event-driven architectures using many AWS services. Check out Sam's previous blog post.


Inclusive design thinking in tech: Fostering innovation for all

Wednesday, Nov. 29 at 10:00 – 11:00 AM PDT | Mandalay Bay, South Pacific E
Speakers: Girija Rao, Ruchira Pokhriyal (AWS)

Inclusive design thinking aims to create technology products and services that are accessible and beneficial for all individuals, regardless of their ability, background, or circumstance. As the technology landscape evolves, it is crucial to prioritize inclusion and equitable advancements. This session introduces inclusive design thinking as a solution-oriented approach. It covers key principles like involving diverse perspectives, considering the full range of human abilities, using inclusive language, and embracing iterative processes. Explore practical strategies including leveraging user research to understand diverse user needs, creating awareness, employing inclusive design guidelines, implementing accessibility features, and conducting usability testing with representative user groups.

Girija, VP Card Tech Servicing Platforms, oversees software platforms to support Card customer experiences. She previously led the Enterprise Connectivity organization supporting Capital One's network and has over 25 years of tech industry experience.


How to create a serverless center of excellence (sponsored by Capital One)

Wednesday, Nov. 29 at 10:30 AM - 11:30 AM PDT | Ceasars Forum, Summit 201
Speaker: George Mao

The cloud modernization journey often requires a change in developer skill sets, new tooling, new best practices, and new architecture standards. One of the best ways to develop best practices and the right standardizations across your enterprise is to create an enterprise-wide center of excellence (COE). In this session, Capital One shares how it created its serverless COE and adopted a serverless-first approach. Hear best practices on how Capital One implemented the COE, the type of work the COE engages in, how to deploy your own COE, and the types of metrics to capture and measure. This presentation is brought to you by Capital One, an AWS Partner.

George, Sr. Distinguished Engineer Data Decision Arch & CODE, is responsible for leading the serverless-focused efforts at Capital One, providing thought leadership and expert knowledge to drive enterprise strategy. Check out George's previous blog post. 


Deep dive on Amazon CloudFront

Wednesday, Nov. 29 at 2:30 PM - 3:30 PM PDT | Caesars Forum, Forum 113
Speakers: Harish Kathpalia, Kevin Gaynor, Tino Tran (AWS)

As the internet continues to evolve, staying up-to-date with the latest web delivery capabilities is critical to optimizing your end-user experience and driving adoption of your products. This session summarizes Amazon CloudFront and reviews its key features across its infrastructure footprint, security, and edge compute. Learn how to use the latest features, protocols, and architectural improvements to advance your web applications. Additionally, Capital One will share how they've leveraged Amazon CloudFront's latest compute capabilities to transform and grow their automotive financial services business.

Harish, Distinguished Engineer, is a Lead Software Engineer passionate about microservice-based architecture, cloud computing, technology trends, and improving the observability of applications.

Kevin, Distinguished Engineer, designs solutions for the Capital One Navigator Platform and has held numerous technology roles for various start-ups and global organizations.


FinOps tips for optimizing your cloud infrastructure and data costs (sponsored by Capital One)

Wednesday, Nov. 29 at 4:00 PM - 5:00 PM PDT | Venetian,  Bellini 2105
Speakers: Anne Johnston, Patrick Barch

Cloud-based companies face the challenge of managing costs in a fluid environment. Many companies apply the concept of FinOps to help with cloud cost-optimization. However, a big part of a cloud spend bill comes from your cloud data. In this session, Capital One shares how they use FinOps principles to reduce cloud spend and how you can apply similar principles to do the same. This presentation is brought to you by Capital One, an AWS Partner.

Anne, VP, Software Engineering, C&C Cloud Costs & Engagement, leads Cloud Costs & Engagement at Capital One focusing on Enterprise Cloud Cost Optimization. She holds a BS in Computer Science & an MS in Information Technology from Virginia Tech.

Patrick, Senior Director of Product Management for Capital One Software,  is responsible for delivering Capital One Slingshot, which enables business teams to adopt and manage Snowflake while meeting governance needs easily. He spent the last 4 years at Capital One building data platform experiences enabling analysts and scientists. Check out Patrick's previous blog post.

Using federated GraphQL APIs to reinvent BFF (backend for frontend) architectures

Thursday, Nov. 30 at 12:30 PM - 1:30 PM PDT | MGM Grand, Grand 120
Speakers: Dan Furman, Aaron Sempf (AWS)

AWS AppSync Merged APIs help platform and backend teams combine GraphQL APIs, which connect to multiple data sources, microservices, and events, into a single backend-for-frontend (BFF) endpoint for developers. This session explores how organizations like Capital One use GraphQL to simplify data access across thousands of data sources and microservices.

Dan, Distinguished Engineer, is a solutions architect, open source enthusiast, and cloud-native advocate with over 15 years of experience. Dan is on a mission to make software delivery approachable, strategic, cost-effective, and timely. Check out Dan's previous blog post.

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