All About Credit Fraud Alerts

Learn what they are and how to set one

Credit fraud isn’t something you ever want to deal with, but unfortunately, some of us will fall victim. Whether it’s a lost or stolen credit card or a stolen identity, knowing what steps you should take to straighten out the problem can make all the difference. Here’s a quick checklist that can help. 

Act Quickly and Contact Your Credit Card Company

First things first: If your card has a lock feature, immediately lock your card after loss or suspicious activity. Then, contact your credit card company to inform them of your situation—you can identify which charges appear to be fraudulent, and they’ll take the appropriate steps to investigate the situation.

Look Into Credit Fraud Alerts

If you’ve been the victim of fraud and are concerned about the security of your accounts, consider placing a fraud alert on your credit report. Not sure what they are? Well, these alerts are placed on your credit report to notify potential credit issuers that they must verify your identification before extending credit in your name.1 This protects you in case someone is using your information without your authorization.

Start the Credit Fraud Alert Process

Start by contacting one of the 3 major credit bureaus—TransUnion®, Equifax® and Experian®. The bureau you choose is required to contact the others to let them know you’ve placed an alert.2

Choose the Type of Alert You Want

Initial fraud alert—Lasts for at least 90 days and helps people who are concerned about becoming a fraud victim

Extended fraud alert—Can last 7 years and is typically placed by those who are victims of identity theft

Active military alert—Lasts 1 year to cover military personnel who are serving overseas and want to minimize their risk

Document Everything

Keep records of the calls you make and the alerts you place. For added protection, be sure to file a police report if you’re a victim of fraud and file a complaint with the Federal Trade Commission.3

Removing a Credit Fraud Alert

When the time comes to remove your credit fraud alert, you can either wait until it expires or you can submit a request to get it removed. Contact the credit bureau you set your alert with to find out what steps you need to take in order to remove your credit fraud alert before it expires.

Credit fraud doesn’t have to feel like an uphill battle. By arming yourself with the right information, you’ll know how to respond to suspected fraud and how to protect yourself against fraud in the future.

We hope that you found this helpful. Our content is not intended to provide legal, investment, or financial advice or to indicate the Capital One product or service is available or right for you. For specific advice about your unique circumstances, consider talking with a qualified professional.