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HOW DO I ACTIVATE MY DEBIT CARD?

DEBIT CARD ACTIONS

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Lock

Lock or unlock your debit card to block future transactions.

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Replace

We’ll replace your debit card for free if it’s lost, damaged or stolen.

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Add

Add your card to your digital wallet for quick, secure access from your device.

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SWITCH SPENDING ACCOUNT

Multiple 360 Checking accounts?

If you have multiple 360 Checking accounts, you can switch your debit card’s spending account on our website.

FREQUENTLY ASKED QUESTIONS

You'll receive a debit card when you open your first checking account. Your debit card will be shipped to the mailing address on your account via USPS in about 5-7 business days in a discreet envelope.

Yes. All Capital One ATMs require an activated debit card to access your 360 Checking account. Activate your debit card to access over 70,000 fee-free Capital One and partner ATMs nationwide.

Yes. Digital wallets are a convenient way to make fast, secure payments. Just follow the instructions to manually add your 360 Checking debit card number, then make contactless transactions through PayPal®, Apple Pay®, Samsung Pay® and Google Pay™. Learn more about your digital wallet here.

When you activate your first 360 Checking debit card, you’ll be automatically prompted to set a four-digit Personal Identification Number (PIN). This will allow you to access your 360 Checking account when using an ATM.

To change your PIN, sign in to your account and choose the checking account whose PIN you wish to change. The steps will vary based on where you sign in. 

  • If you sign in on a desktop web browser, select Account Services and Settings, and then select Change PIN and follow the steps
  • If you sign in on a mobile web browser, click More and then select Change PIN and follow the steps
  • If you sign in on the Capital One Mobile app, click View All under "I want to…,” and then select Change PIN and follow the steps