Question 1

What is an ATM?

Accepted Answer

ATM stands for Automated Teller Machine. Simply insert your debit card and input your Personal Identification Number (PIN) to withdraw cash, make deposits and check your account balance.

Question 2

What ATMs can I use with Capital One?

Accepted Answer

You can access your Capital One checking account at any ATM, but to avoid fees, find and use a fee-free Capital One, MoneyPass® or Allpoint® ATM. You have lots to choose from—there are more than 70,000 nationwide—including in select Target®, Walgreens and CVS® stores. Just look for Capital One, MoneyPass® or Allpoint® on the ATM.

Question 3

What are MoneyPass® and Allpoint® ATMs?

Accepted Answer

MoneyPass® and Allpoint® are Capital One partner ATMs, which means they're fee-free for Capital One checking customers to make withdrawals. Wondering how to recognize them? They may not have the Capital One logo, so look for MoneyPass® or Allpoint® on the ATM.

Question 4

Can I withdraw money without a card at a Capital One ATM?

Accepted Answer

All Capital One ATMs offer cardless cash withdrawals with the Capital One Mobile app, so you can simply use your phone instead of your physical card. Learn more about cardless ATMs and how they work.

Question 5

How do I find a Capital One ATM near me?

Accepted Answer

Check out Capital One and partner ATMs near you with our location finder or by using the Capital One Mobile app. These ATMs are fee-free for checking customers.

Question 6

Does Capital One charge ATM fees or surcharges?

Accepted Answer

Capital One doesn’t charge ATM fees for our checking customers when you use Capital One, MoneyPass® and Allpoint® ATMs. However, if you use another bank’s ATM, you may be charged $2 or more.

Question 7

Does Capital One charge foreign transaction fees at ATMs?

Accepted Answer

Capital One doesn’t charge additional fees for foreign transactions, but if you use an ATM that isn’t within the Allpoint® network, you may be charged a fee from that ATM owner. MoneyPass® ATMs are only available in the United States.

Question 8

Can I deposit cash at Capital One, MoneyPass® and Allpoint® ATMs?

Accepted Answer

Capital One checking customers can make cash deposits at Capital One ATMs and branches, as well as select Allpoint® ATMs, but they can’t deposit cash at MoneyPass® ATMs. Here are some ways to put money in your account.

Question 9

How long does it take for cash to deposit through a Capital One ATM?

Accepted Answer

Any cash you deposit at a Capital One ATM into your 360 Checking account is typically available immediately. Here’s more info on when your funds will be available after making a deposit.

Question 10

Can I deposit checks at Capital One, MoneyPass® and Allpoint® ATMs?

Accepted Answer

Capital One customers can deposit checks at Capital One ATMs and branches, but not at Allpoint® or MoneyPass® ATMs. Follow these steps to deposit checks at a Capital One ATM. You can also snap a picture of your check with the Capital One Mobile app and make a deposit from your phone.

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Frequently Asked Questions

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