Take in a 360° view of your checking account.
Your spot for tools, tips and features for your 360 Checking® account.
Access 360 Checking essentials
Get started with 360 Checking
Complete these important steps to get your account up and running.
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Find peace of mind with these security features.
360 Checking FAQs
From transactions to travel plans – find the answers you’re looking for.
How can I view my balance and recent transactions?
Sign in to your Capital One account online or on the mobile app. Once signed in, select your 360 Checking account. This will show your balance. If you want a deeper dive, simply click on your account to view recent transactions.
How do I update my personal information?
Just sign in online and click on your name in the upper-right corner. If you don’t see your name, look for a grey circle in the upper-corner, or on mobile, look for the circle above your account. Once you’ve done this, select “Profile” and click on the pencil.
How do I notify you of my travel plans?
There’s no need to tell us about your travel plans before you go. You can use your debit card anywhere that accepts Mastercard®. Plus, we don’t charge any foreign transaction fees on purchases. Bon voyage!
How long until my deposit is available?
If you’re using mobile check deposit, your check will show as pending right away. As long as it’s received before 9 p.m. ET on a business day, it should post on the same day.
For deposits at a Capital One location, they generally should be available the next business day.
In most cases, direct deposits or deposits from external accounts should be available immediately once the transfer is complete.
How do I change my PIN?
If you need to change your PIN, sign in online and select your 360 Checking account. Then, click on “Account Services & Settings” and select “Change PIN” under the Manage Debit Card category. Follow the prompts to change your PIN.
If you’re using the app, simply select your 360 Checking account and select “View All” from the “I Want To...” menu. Scroll down to the “Manage Debit Card” section. Once in the debit card section, click on “Change PIN” and follow the steps.
As we begin to reopen Capital One branches and Cafés, you’ll notice some new additions in our spaces to continue to keep our customers safe from health risks. You can still access ATMs inside branches that haven’t yet reopened, and in external vestibules at both branches and Cafés. You can also access our ATMs at select Target® locations. Please use this search to check the status of locations near you.
Web access is needed to use mobile banking. Check with your service provider for details of specific fees and charges. Routine or unscheduled maintenance may impact accessibility. Mobile deposits are available only in the U.S. and U.S. territories.
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