Take in a 360° view of your checking account.
Access 360 Checking essentials
Get started with 360 Checking
Complete these important steps to get your account up and running.
Keep your debit card safe
Find peace of mind with these security features.
How can I view my balance and recent transactions?
Sign in to your Capital One account online or on the mobile app. Once signed in, select your 360 Checking account. This will show your balance. If you want a deeper dive, simply click on your account to view recent transactions.
How do I update my personal information?
Just sign in online and click on your name in the upper-right corner. If you don’t see your name, look for a grey circle in the upper-corner, or on mobile, look for the circle above your account. Once you’ve done this, select “Profile” and click on the pencil.
How do I notify you of my travel plans?
There’s no need to tell us about your travel plans before you go. You can use your debit card anywhere that accepts Mastercard®. Plus, we don’t charge any foreign transaction fees on purchases. Bon voyage!
How long until my deposit is available?
If you’re using mobile check deposit, your check will show as pending right away. As long as it’s received before 9 p.m. ET on a business day, it should post on the same day.
For deposits at a Capital One location, they generally should be available the next business day.
In most cases, direct deposits or deposits from external accounts should be available immediately once the transfer is complete.
How do I reset or change my PIN?
If you need to change or request a new PIN, sign in online and select your 360 Checking account. Then, click on “Account Services & Settings” and select “Change PIN” under the Account Management category. Follow the prompts to change your PIN.
If you’re using the app, simply select your 360 Checking account and scroll down to the “Debit Card Help” section. Once in the help section, click on “Change my PIN” and follow the steps.
When you need us, we'll be there. Make deposits and withdraw cash at a Capital One ATM near you or experience Banking Reimagined® at a Capital One Café.
Web access is needed to use mobile banking. Check with your service provider for details on specific fees and charges. Routine or unscheduled maintenance may impact accessibility. Mobile Deposits are available only in the U.S. and U.S. Territories.
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