Accessing card network benefits

Learn about your card network benefits and how to use them.

Capital One credit cards offer a wide range of benefits to cardholders to enhance security, travel, shopping, entertainment experiences and more.
 

If you have a Mastercard credit card with Capital One, you can explore your card’s specific network benefits and terms and conditions through the Mastercard benefits portal, available exclusively for Capital One cardholders. You can also refer to your Benefits Guide.

 

If you have a Visa credit card with Capital One, you can find details about your card’s specific network benefits and terms and conditions in your Benefits Guide

 

Here are a few example benefits that may be included with your card. Again, be sure to consult your credit card’s Benefits Guide, which has the contact information for the benefits administrator, who can answer questions and help you navigate the claim process.

 

Travel Assistance Services*: If you have a medical emergency while traveling, you may be able to get help coordinating things like medical referrals and transportation arrangements.

 

Auto Rental Collision Damage Waiver*: When you pay for a rental vehicle with your covered card and decline the rental company’s collision damage waiver, you may receive coverage for damage due to collision or theft.

 

Concierge*: If you’re an eligible cardholder, you can call the 24-hour Concierge service to get help with things like finding event tickets, booking travel or making dinner reservations.

 

Purchase Security/Purchase Assurance*: If an eligible item you purchased with your covered card is stolen or damaged within 90 days of purchase, you may be able to be reimbursed for the repair or replacement costs.

 

Extended Warranty*: When you buy an item with your covered card, Extended Warranty may double the time period of the original manufacturer’s warranty or store warranty.


*Reference to benefits above does not constitute or imply eligibility as the benefits vary by card and are provided for illustrative purposes only. View your card’s Benefits Guide to review your specific benefits. Terms, conditions, and exclusions apply.

Some Capital One credit cards include travel-specific benefits. Visit Capital One Travel and explore your Benefits Guide to see which travel benefits your card is eligible for.

Possible travel benefits that may come with your card include: 

  • Booking flights, hotels and rental cards through Capital One’s Travel Services
  • Earning and redeeming travel rewards
  • Rental car insurance coverage
  • No foreign transaction fees
  • Access to Capital One Lounges and Landings
  • Priority Pass access
  • Luggage protection

Many Capital One credit cards offer concierge services, a free benefit providing eligible cardholders with personalized assistance and access to unique experiences.

Review your Benefits Guide or contact the benefits administrator to see if this benefit comes with your card.

The concierge benefit can help with:

  • Booking travel
  • Travel assistance
  • Making restaurant reservations
  • Purchasing event tickets

The price protection benefit, subject to terms and conditions, allows eligible cardholders to get a refund if they find a lower price on an eligible item they purchased with their Capital One credit card.

This benefit is available on some of our card products. Explore your Benefits Guide or contact the benefits administrator to see if this benefit comes with your card.

If your card has this benefit, you can initiate your claim online or via phone.

Mastercard
Website: mycardbenefits.com
Phone: 877-288-6784

Visa
Website: cardbenefitservices.com (Visa Signature Business and Visa Infinite Business only)
Phone: 800-825-4062 (If you’re outside the U.S., call collect at 804-965-8071)

To find the network your Capital One credit card is on, look for the Visa or Mastercard logo on the front or back of your card, or look at your account statement. 

For example, if you have a Capital One Venture card and want to understand your card’s specific network benefits, look at the network logo and product designation on your card.

If it says Visa Signature, you can view the Visa Signature Benefits Guide for more details.