If you’re ready to close out an account, we can assist with that closure by phone.
- 360 Online Accounts: 1-800-655-2265
- Retail Branch Accounts: 1-800-655-2265
Both teams are available from 8AM EST to 11PM EST, 7 days a week.
Here’s a list of things to check to be sure your account is ready to be closed:
- Cancel all recurring transfers and payments
- Make sure your address and phone number are up to date
- Make sure all transactions have posted and are no longer pending
Please note: Closed accounts will remain visible online for 105 days. Statements are available for downloading and printing during this 105 day timeframe.