Protect yourself from scams
Protect yourself from scams
Learn how to spot a potential scam and safeguard your financial well-being.
Protect yourself from scams
Learn how to spot a potential scam and safeguard your financial well-being.
Recognize and report scams
Scammers use different tactics to get victims to fall for their schemes. In some cases, they can be friendly, sympathetic and seem willing to help. In others, they use fear tactics to persuade a victim. Learn about the different scam tactics, and what to do if you suspect suspicious behavior.
Common red flags
Scams start with someone you don’t know
Scams often use fake emails, text messages, voice calls, letters or someone who shows up at your front door unexpectedly.
Avoid scams and safeguard your finances
When in doubt, hang up the phone and call us at the number listed on the back of your debit or credit card.
Fraudsters will try to spoof the number calling you to appear as if it is coming from Capital One.
If it sounds too good to be true, it probably is.
Be wary of "get rich quick" or "easy money" schemes, especially if unsolicited.
Verify SMS text or email origins.
Scammers may target you with text messages to gain sensitive information. Verify the SMS texts or emails are coming from the usual Capital One email domain and short code (a 5 or 6 digit phone number that is used to send text messages at scale).
Reporting scams
Spotted a scam or worried you've been compromised?
1. Contact us at 1-800-227-4825. If you are outside the U.S., call us collect at: 1-804-934-2001.
2. Report the incident through the suspicious activity form.
3. Report the scam to the BBB Scam Tracker and the government via the FTC ReportFraud site. You may also want to report scammers directly to the FBI.
Security tips
