This consent for electronic delivery applies to all required disclosures regarding the following accounts, new and existing (even if you have previously opted out of paperless statements and disclosures) and is effective until withdrawn by you.

  • All 360 Products (including IRA accounts)

  • MONEY Teen checking

  • Kids Savings Account

  • Total Control Checking

  • Simply Checking

  • Confidence Savings

  • Savings Now

Agreeing to accept disclosures electronically means that once the Bank presents them to you, and if necessary, you click to accept them, they will apply to you and your accounts.

If you are applying to open an account or establish an IRA plan on-line, you must accept electronic delivery of all disclosures. You can find and print versions of account opening disclosures online.

Open a sample eStatement to make sure you can view/print statements and tax forms. Adobe® Acrobat® Reader 5.0 or better is also required to view eStatements.

Electronic acceptance of disclosures means that Capital One will not mail them to you unless requested by you at a later date. To request a hard copy of a disclosure or to have all future disclosures provided to you in hard copy, you must write to Capital One at P.O. Box 360, Wilmington, DE 19899, or use a method that may be made available to you on this web site. In general, disclosures that are posted to www.capitalone.com will be available to Customers in good standing for 24 months after they are posted. Here is a list of some of the disclosures you may get electronically:

  • Account opening documents and account disclosures

  • IRA plan custodial agreements and IRA disclosures

  • Periodic Statements

  • Year-end tax information

  • Preauthorized electronic funds transfers

  • Change-in-terms information for your account

  • Annual notices re: electronic funds transfers and our Privacy Policy

  • Maturity of your time deposit account

  • Any other disclosures that we are required to provide

  • Notices related to any dispute you might raise under the Electronic Funds Transfer or Truth in Lending Acts

If Capital One determines that an e-mail message to you regarding any disclosure is undeliverable, we may, at our discretion, choose to mail that disclosure to you using United States mail.

You may withdraw consent for electronic delivery of disclosures, but doing so will not affect the legal effectiveness, validity, or enforceability of electronic records that were made available to you prior to the implementation of your withdrawal. If you choose to withdraw consent for electronic delivery of disclosures, and you have an , we may close your and transfer all funds to your if you have one, or to your external link. If you choose to withdraw consent for electronic delivery of disclosures, and you have an OLOC, we may close your OLOC. If you choose to withdraw consent for electronic delivery of disclosures, and have established an IRA plan with us, we may choose to resign as custodian of your IRA plan, close all related accounts and return the funds to you. To withdraw consent, or to provide updated information on how the Bank may contact you electronically, you must write to Capital One at P.O. Box 360, Wilmington, DE 19899 or use a method that may be made available to you on this website. If you withdraw consent for electronic delivery, Capital One will provide required disclosures to you using United States mail.

We don't officially support a specific operating system or browser. View a list of those that we recommend when accessing our site. Keep in mind, certain older web browsers aren't supported by Capital One. If you're using an outdated version, you'll need to update it in order to access your account(s) online. Not only will it ensure the best possible online experience, it will also keep you safe with the latest security features.

If you can't upgrade your browser, then grab our Mobile App for your smartphone. Go to www.capitalone.com/mobile/ to learn more.

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