In order to designate someone as a fiduciary agent (Attorney-in-Fact through the Powers of Attorney) we will need the following documents:

1. A copy of the complete Power of Attorney documents (make sure they follow state guidelines). Please ensure there is a visible notary stamp or seal on the copy if required by your state.
2. The notarized Fiduciary Agent Instruction Form completed by the Agent

These documents can be:

• Emailed to bankpowerofattorney@capitalone.com
• Faxed to 1-888-464-3220
• Mailed to: PO BOX 98707, LAS VEGAS, NV 89193

Keep in mind, while we accept documents via email, we suggest using a different method when sending private/sensitive information.

Once we’ve processed the documents you’ve provided, we'll contact you to complete the last steps. If you have any questions, give us a call at 1-888-464-0727.

In order to designate someone as a fiduciary agent (Attorney-in-Fact through the Powers of Attorney) we will need the following:

1. Please print and fill out the information on the Power of Attorney/Conservator/Guardian Cover Sheet about the Cardholder and the person named as the Attorney-in-Fact. Please be sure to include the Power of Attorney/Conservator/Guardian Information Sheet Cover Sheet with your supporting documentation.  
2. A copy of the complete Power of Attorney documents (make sure they follow state guidelines). Please ensure there is a visible notary stamp or seal on the copy if required by your state.

These documents can be:

• Mailed to: Capital One Card, P.O. Box 30285, Salt Lake City, UT 84130-0285

To help us process your request as quickly as possible, please ensure all required documentation and the cover sheet is included with your request. Once we receive your documentation, it can take up to 7 business days to process the request and for the Power of Attorney to become official/updated (if approved). This time frame is the same regardless of how the documents are sent to us. We will respond to your request via standard mail confirming your request was reviewed. Please allow for standard mailing time to receive your outcome letter.  If you have any questions, give us a call at 1-800-227-4825.

 

In order to designate someone as a fiduciary agent (Attorney-in-Fact through the Powers of Attorney) we will need the following:
 

1.  A copy of the complete Power of Attorney documents (make sure they follow state guidelines). Please ensure there is a visible notary stamp or seal on the copy if required by your state. 

2. The specific information in this Information Document about the customer and the person named as the Attorney-in-Fact.

These documents can be:

• Faxed to 866-722-0410 
• Mailed to Capital One Auto Finance 7933 Preston Road Plano, TX 75024-2302 Attention: Back Office Specialist  

Once we’ve processed the documents you’ve provided, we will contact you to complete the last steps. If you have any questions, give us a call at 1-800-946-0332

 

IMPORTANT INFORMATION ABOUT PROCEDURES FOR BEING ADDED TO AN ACCOUNT To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who is added to an account. What this means for you: When you are added to an account, we will ask for your name, address, date of birth and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.