Power of Attorney, Conservator, Guardianship

In order to designate someone as a conservator, guardian, or fiduciary agent (Attorney-in-Fact through a Power of Attorney):

1. Carefully review our Power of Attorney Request Guide for a complete list of the required information needed to submit a request to have a Power of Attorney, Conservator, or Guardian added to a Capital One account.

2. Print and send a completed copy of the Power of Attorney, Conservator, Guardian Cover Sheet and all applicable supporting documentation using the designated contact methods listed under the “Where to send” section of the request guide for each account type. Customers with multiple Capital One account types, must submit requested information to the correct fax/mailing addresses associated with each of the customer’s account types. Please be aware that correspondence sent using improper channels or submitted requests that have incomplete documentation will likely result in extended processing & response times.

3. Once your documentation is received, it may take up to 7 business days to process the request and for the Power of Attorney, Conservator/Guardian to become official/updated (if approved). This time frame is the same regardless of how documents are sent to us. We will respond to your request via standard mail confirming your request was reviewed. Please allow for standard mailing time to receive your outcome letter.
    

   Have a question? Contact us by phone: 1-(800)-227-4825
    

For questions related to your state’s laws/guidelines related to your request, please contact your legal advisor.
 

IMPORTANT INFORMATION ABOUT PROCEDURES FOR BEING ADDED TO AN ACCOUNT
 

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who is added to an account.

What this means for you: When you are added to an account, we will ask for your name, address, date of birth and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.