Sparking innovation & enabling us to do good

For our associates, customers and communities 

We are focused on three core principles to advance diversity, inclusion and belonging


a culture of belonging where everyone can thrive and innovate


 and develop talent from all backgrounds and experiences 


our systems and programs promote fairness and equity



Fair & equitable pay

For our associates to feel seen, heard and valued, they must know that they are paid fairly for the work that they do. At Capital One, we deliver fair and equitable pay by leveraging a dedicated team that conducts ongoing reviews of associates’ pay and our pay practices. 

For more information on our approach and current pay equity results, please see our Corporate Social Responsibility Report (CSR).



Building a diverse workforce  

Our Chief Diversity, Inclusion & Belonging Officer leads Capital One’s efforts to build a diverse workforce and foster a culture of belonging.

This leadership role is supported by a robust Diversity, Inclusion & Belonging (DIB) team and DIB Champions across the lines of business who drive accountability for action and results and elevate dialogue across the company.



Chief Diversity, Inclusion & Belonging Officer

“To feel a sense of belonging is a basic human need. We feel strongly that cultivating a culture of belonging is not only what’s best for our associates but what’s best for our company. When our associates can be their authentic selves at work, we all win.”



Beyond our walls

Our commitment to diversity, inclusion and belonging extends beyond our walls, and we continue to lend our voice and advocate on behalf of our associates, customers and communities.


Capital One’s Advocacy Response Team (ART) is a cross-functional group of leaders who assess, monitor and determine the best methods to demonstrate our support and advance progress on social, environmental and political issues. These efforts take many forms, from legal advocacy and political engagement to strategic partnerships that enforce our values. ART leaders represent the views and needs of their teams, customers and other stakeholders.



Supplier diversity

Capital One is committed to making supplier diversity integral to how we do business. We encourage the use of certified minority, woman, LGBTQ+, veteran, service-disabled veteran and disability-owned businesses as suppliers, contractors and subcontractors. 


We also offer mentoring and technical education programs to diverse suppliers to ensure they can compete for our business as well as business with other Fortune 500 firms.