This consent for electronic delivery applies to all required disclosures regarding all accounts you have with Capital One® and is effective until withdrawn by you. Agreeing to accept disclosures electronically means that once the bank presents them to you, and if necessary, you click to accept them, they will apply to you and your accounts.
If you are opening an account online, you must accept electronic delivery of all disclosures. Printed versions of this information are not available for online applications but are available if you choose to open an account over the telephone.
Open a sample eStatement to make sure you can view/print statements and tax forms.
Electronic acceptance of disclosures means that Capital One will not mail them to you unless requested by you at a later date. To request a hard copy of a disclosure or to have all future disclosures provided to you in hard copy, you must write to Capital One 360 at P.O. Box 360, Wilmington, DE 19899, or use a method that may be made available to you on this website. In general, disclosures that are posted to www.capitalone.com will be available to Customers in good standing for 24 months after they are posted. Here is a list of some of the disclosures you may get electronically:
Account opening documents
Year-end tax information
Preauthorized electronic funds transfers
Change-in-terms information for your account
Maturity of your time deposit account
Any other disclosures that we are required to provide
Notices related to any dispute you might raise under the Electronic Funds Transfer or Truth in Lending Acts
If Capital One determines that an e-mail message to you regarding any disclosure is undeliverable, we may, at our discretion, choose to mail that disclosure to you using United States mail.
You may withdraw consent for electronic delivery of disclosures, but doing so will not affect the legal effectiveness, validity, or enforceability of electronic records that were made available to you prior to the implementation of your withdrawal. To withdraw consent, or to provide updated information on how the bank may contact you electronically, you must write to Capital One 360 at P.O. Box 360, Wilmington, DE 19899, or use a method that may be made available to you on this website. If you withdraw consent for electronic delivery, Capital One will provide required disclosures to you using United States mail.
We don't officially support a specific operating system or browser. View a list of those that we recommend when accessing our site. Keep in mind, certain older web browsers aren't supported by Capital One. If you're using an outdated version, you'll need to update it in order to access your account(s) online. Not only will it ensure the best possible online experience, it will also keep you safe with the latest security features.
If you can't upgrade your browser, then grab our Mobile App for your smartphone. Go to www.capitalone.com/mobile to learn more.
Adobe® Acrobat® Reader 5.0 or better is also required to view eStatements.