Rev. 03/22/2023

Capital One takes security seriously and fights hard to prevent identity theft, which protects both of us. To confirm your identity, we need information from a number of sources. This sometimes means sharing your information (e.g. name, address) with limited third parties solely for fraud prevention services. We take serious precautions to make sure it is as safe with them as it is with us. Rest assured, during the application we will ONLY use your personal data to fight fraud and meet government requirements, not for other purposes like marketing. Data sources may include, but aren't limited to:

  • Public records: We use public records to confirm you are who you say you are. We want to make sure your name, address, and other info match a real person. Basically, we're just ensuring that the info you provide is the same as that in census files, tax records, and court filings.
  • Government databases: The government mandates that we run specific checks. For example, we can't open accounts for known money launderers, terrorists, or citizens of specific countries. We use these government databases to make sure your info doesn't match up with someone from one of those groups. Interested in government regulations? Check out the Department of Treasury's Specially Designated Nationals (SDN) list for more details.
  • Phone providers (may include billing data, and/or device info): You authorize your wireless carrier to use or disclose information about you and your wireless device, if available, to Capital One or its service provider for the duration of your business relationship, solely to help identify you or your wireless device and to prevent fraud. See our Privacy Policy for how we treat your data.
  • IP providers: Similarly to your phone info, we may do a one-time check with your IP provider to identify where you're applying from. An IP provider is the company that supplies your internet access. Don't worry if you are applying while at work across town - we are looking for something more drastic. An example of a risky situation would be if you are applying from another country. Think of us as a detective trying to prevent a crime from happening.
  • Personal document scan: If we are struggling to confirm your identity, or your data doesn't match our records, we might ask you for a copy of supporting documents. For example, if you have just moved the public records might not be updated yet. We could ask you for a copy of your driver's license or utility bill that has your new address.

Also, we want to let you know that we safeguard all of your data in a careful and secure way. For example, we don't allow 3rd parties to store your information. For more details on our privacy policy, please click here.