Auto Navigator Ratings & Reviews

Auto Navigator Ratings & Reviews

What Customers Are Saying
  • 5 Star
    87%
  • 4 Star
    9%
  • 3 Star
    2%
  • 2 Star
    1%
  • 1 Star
    2%
4.8
based on 12395 reviews
96 %
of reviewers recommend Auto Navigator product
4.8
based on 12395 reviews
96 %
of reviewers recommend Auto Navigator product
  • 5 Star
    87%
  • 4 Star
    9%
  • 3 Star
    2%
  • 2 Star
    1%
  • 1 Star
    2%
Yes, I recommend this product

The changing price

Halfway happy customer - Today

Capital One auto navigator is a good source day obtain vehicles they give you a honest price that you can review and adjust your down payment and payment plan My only problem is is that when you get to the dealership,...

Online Experience: 5.0
Customer Service: 5.0
Yes, I recommend this product

Terrible customer service

TheJep - 1 days ago

I requested title and registration info to be sent to my home address so I could register my vehicle. Was told it would take up to 2 weeks but 4,weeks later I still don’t have what I need to register my vehicle. Dealer t...

Online Experience: 1.0
Customer Service: 1.0

Company doesn’t now want to follow contract

Buyer Beware2298 - 1 days ago

I strongly advise potential customers to exercise caution before doing business with this company. Despite a clearly written contract stating that a GAP waiver is included, the company has refused to uphold its end of th...

Online Experience: 3.0
Customer Service: 1.0
Yes, I recommend this product

Great security

Starry25 - 2 days ago

I will definitely use auto navigator again. It really gave me a sense of security that I was getting a good deal.

Online Experience: 5.0
Customer Service: 5.0
Yes, I recommend this product
Yes, I recommend this product

Overall great experience

SLC1988 - 2 days ago

I have pretty good credit but even NFCU gave poor rates. I have a lot of business with capital one but never a vehicle so I was nervous but it has been as smooth as my products with NCFU. I hope to continue this with the...

Online Experience: 5.0
Customer Service: 5.0
Yes, I recommend this product
Yes, I recommend this product

Easy process

Frosty25 - 2 days ago

CapitalOne Auto Navigator works well for us. Easy process via the website that eliminates many of the dealership F&I headaches. Dealer experience was less than stellar due to their continued push for us to utilize anoth...

Online Experience: 5.0
Customer Service: 5.0
Yes, I recommend this product
Yes, I recommend this product

Easy,fast and good

Kfoy1 - 3 days ago

Helped me get the truck I wanted and a good interest rate

Online Experience: 5.0
Customer Service: 5.0
Yes, I recommend this product
Yes, I recommend this product

Great Service

Steddy - 4 days ago

My all around experience with capital one has been great.

Online Experience: 5.0
Customer Service: 5.0
Yes, I recommend this product
Yes, I recommend this product

Happy

Ken acct - 4 days ago

As of right now, I am very happy with the progress the loan the account. I also got my three Step Daughters a checking account also for school

Online Experience: 5.0
Customer Service: 4.0
Yes, I recommend this product
Yes, I recommend this product

Always a good experience with capital one.

Rob01 - 4 days ago

Capital one always give me a significant lower APR for my auto lones where all the lenders do not. Even with my outstanding credit score.

Online Experience: 5.0
Customer Service: 4.0
Yes, I recommend this product