Frequently Asked Questions

View specific FAQs below or learn more about auto refinancing. 

  1. Pre-Qualify in minutes: Simply tell us about yourself, your car and current loan to see what you could save. There’s no commitment and no impact to your credit score to see your offers. 

  2. Select a custom offer: If approved, choose an offer, eSign the contract and confirm any details necessary. We’ll wait to do a hard credit check until we’ve verified all of your required information.  

  3. Finalize and save money: We’ll pay off your lender and help transfer your title so you can start managing your auto loan from your Capital One mobile app. 

Basic requirements to qualify for our refinancing program include the following: 

  • Vehicles must be 10 years old or newer.
  • Loan amount must be a minimum of $7,500 and maximum of $75,000. Additional limits may be based on key factors including your income, credit characteristics and the vehicle you are refinancing. 
  • Your current loan must not be with Capital One Auto Finance. 
  • Your current lender must be 1) currently reporting your loan to a major credit bureau, 2) FDIC or NCUA insured, or 3) both Better Business Bureau Accredited and a state registered lender or state registered auto dealer with a domestic address. Most banks, credit unions, and larger auto finance companies meet these requirements.
  • At least one applicant/co-applicant must be listed on the original loan and must be a registered owner on the vehicle title.
  • You must be up to date on payments for both your existing loan and if applicable, your mortgage loan.
  • The vehicle (new and used cars, light trucks, minivans, and SUVs) must be used for personal use only.  

Ineligible vehicles include: 

  • Vehicle makes no longer in production (such as Suzuki or Isuzu). 
  • Commercial vehicles (such as those used for ride share services). 
  • Motorcycles, recreational vehicles (RVs), ATVs, boats, camper vans, motor homes.
  • Vehicles with a history of chronic malfunctions and/or manufacturer or dealer buyback (alternatively referred to as a lemon) vehicles, salvage title vehicles, branded title vehicles.
  • Lease buyouts or vehicles without a Vehicle Identification Number (VIN) or title issued.  

We review your application and conduct a soft credit inquiry to determine whether you pre-qualify with no impact to your credit score. If you pre-qualify, you will be able to see your estimated monthly payments, term and APRs.

No, there is no impact to your credit score to see if you pre-qualify. 

If your payoff amount is verified to be higher than our limits, you may be required to pay down the balance of your current auto loan before Capital One will complete your refinance.

No, you will not be charged an application fee. However, each state imposes a title transfer fee that can vary depending on the state in which you reside. This fee is charged by your state, not Capital One. We will pay this fee on your behalf and add it to your final loan amount.

No, you will not be charged any pre-payment fees. You may pay off either a portion of your loan or the entire amount at any time without incurring any fees or penalties.

You will typically receive a decision within 30 seconds.

No, Capital One only refinances auto loans that you have with other lenders, not including Capital One or its subsidiaries.

Refinancing could affect GAP insurance. While we do not offer GAP, check with your provider to explore options. If your policy is cancelled due to refinancing, you may be eligible for a refund. 

No, refinancing your auto loan does not automatically change any of the registered owners listed on your title. Please note, in order to complete a refinance with Capital One, at least one applicant/co-applicant must be listed as a registered owner on the vehicle title. If you need to add or remove a registered owner, the state may require additional documentation from all parties currently listed. 

You are required to maintain comprehensive and collision insurance on your vehicle for the entire term of the loan. This insurance protects against loss and physical damage. The maximum deductible for these policies is $1,000.

Our team is ready to answer any questions you have about Auto Refinance. Call (877) 733-4227, MON-FRI 9 AM – 9 PM ET, to speak with one of our customer support specialists over the phone.

Ready to get started?

It won't hurt your credit to check for savings.

Pre-qualify with no impact to your credit score to see if an auto refinance could help your budget go further.