Managing your money during & after the coronavirus pandemic

A consolidated list of resources to help you navigate the different financial effects of the COVID-19 pandemic.

The Centers for Disease Control and Prevention provides a coronavirus guide with guidelines for how to protect yourself and what to do if you’re sick. But the pandemic has also added financial stress to many people’s lives. With that in mind, here’s a collection of articles from Capital One that may help you manage your finances during these times.

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Emergency preparedness & relief

Budgeting and financial planning after losing your job 

Many people are dealing with layoffs, furloughs or reduced hours as a result of the pandemic. But there are some practical things you can do to plan financially until you return to work.

This article explores steps you could consider if you’ve recently lost your job. Learn strategies about budgeting, managing bills and working with lenders. There’s also a link to counseling services that may be able to provide personalized advice as you think through your finances.

State unemployment benefits

Unemployment insurance can be tricky to navigate because each state handles its own program.

Learn more about which benefits may be available and how the claims process works. Plus, you’ll find a list of links to each state’s unemployment website. They’ll help you learn more about how your state’s program works and how to apply.

Health insurance for the newly unemployed

If you’ve lost the health insurance you had through your job, you may qualify to enroll in new coverage.

This article covers health care marketplaces, sometimes called exchanges, where you can explore coverage options. One thing to be aware of: The period to enroll in new coverage may be limited to within 60 days after you lose your job. So it’s a good idea to act as quickly as possible.

Building and using emergency funds

The pandemic has highlighted the importance of preparing for the unexpected with an emergency fund. 

If you don’t have an emergency fund, you’re not alone. But there still may be opportunities to save. Everyone’s situation is different, but this article can help you figure out ways to save and when it may be the right time to dip into your emergency fund.

Ways to get help paying medical bills

Whether or not you currently have health insurance, medical bills can add up quickly. It’s difficult to think about money when someone is ill, but there are resources that can help with unexpected costs.

This article helps you understand your medical bills and answers a few common questions. And there are links to many organizations that may be able to provide financial assistance.

A man on his laptop manages his credit cards and debt during the COVID-19 pandemic.

Credit cards & debt

How to manage your account online

Learn how you can go online or use the Capital One Mobile app to get 24/7 access to your accounts wherever you are, whenever you need it.

The Capital One Mobile app lets you do more than just check your balances. You can also make payments, deposit checks and monitor your credit. Plus, get purchase notifications, lock and unlock your card at any time, and more. And—if you do need to head out—find nearby ATMs and information on branch and Café closings before you leave home. 

Credit card minimum payments explained

If you’re unable to pay your balance in full, making minimum payments can help you avoid penalties and fees. Learn more about minimum payments, including how they’re calculated, how interest works and what may happen if you make a late payment.

This article also has information about payment strategies and ideas about how to work with your credit card issuer if you can’t make your minimum payment.

Managing credit card bills

Missing or forgetting credit card payments can happen to anyone. But if you’re in a position where you know you can’t make your monthly minimum payment, it can help to reach out to your credit card issuer first. That goes for contacting Capital One, too.

Issuers work every day with customers who can’t pay their bills. Learn more about what happens if you’re unable to pay your credit card bills and what options may be available to help.

A man on his phone and laptop considers fraud prevention and ways to avoid COVID-19 scams.

Fraud & privacy

Capital One credit card security features

Keeping your credit card secure is always a good idea, especially now that you might be using it more often for essential items and online purchases. 

Learn more about Capital One’s digital security features. They include things like fraud alerts, instant purchase notifications, liability coverage, Card Lock and Eno, your Capital One assistant. You can access those features and more by adding the Capital One Mobile app to your phone or by signing in to your account online

What to do if you’re a victim of credit card fraud

If your credit card is lost or stolen or you’re a victim of identity theft, it’s important to know how to respond. Acting quickly and knowing the proper steps could make all the difference.

This article walks you through the process of recognizing and reporting fraud. You’ll also learn best practices to help protect yourself and your credit card account.

How to avoid phishing

Phishing is one way fraudsters try to gain access to your personal information. Phishing can occur when scammers pose as representatives from places like banks and utility companies or anyone else you might trust with your personal information.

Learn ways to protect yourself and how to respond if you think you’re a victim of a phishing scam. 

Check fraud

During times of uncertainty, scammers often try to take advantage of confusion to defraud others. This article focuses on paper check fraud. Read about warnings from the Federal Trade Commission and the U.S. Postal Service. And learn more about what you can do to keep your money and personal information secure.

A woman works from home on her laptop during the COVID-19 pandemic.

Other disruptions

Ways to save while you work from home

Working from home has become the new normal for many people. This article explores a few ways you may be able to cut costs while working remotely. Your home-brewed coffee may not be quite the same as what you can get from your favorite coffee shop. But cutting back could leave you with more money to set aside for a rainy day.

Ticket and reservation refunds

This article has information about asking for refunds. Learn what options may be available to you—and why working directly with merchants could be your best bet.

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