Capital One Second Look spots the things you may have missed.
With SECOND LOOKSM, Capital One is the first bank to look out for your account’s well-being – keeping watch for unusual, duplicate and auto-renewal charges – automatically. During this initial pilot phase, we’re watching for charges we think you’ll care about most and will be working to expand and enhance the program based on your feedback.
What matters most to you that deserves a Second Look? Tell us here.
"Capital One just became the first U.S. bank to start giving customers email alerts about unexpected or questionable charges—like duplicate charges..."
-Lynette Khalfani-Cox, Personal Finance Expert, AskTheMoneyCoach.com
Verify higher bill amounts
If we notice a typical recurring charge is higher than usual, we’ll let you know so you can confirm the payment amount is correct. Since this is a pilot; only some higher-than-normal bills may be identified initially.
Spot easy-to-miss charges
We’ll send you alerts about memberships and subscriptions that automatically renew annually. As this is a pilot program, only some easy-to-miss charges may be identified initially.
Avoid duplicate charges
We’ll raise a red flag by sending you an alert if it looks like you were accidentally charged twice for one transaction.