Contact by Phone

Customer service:
1-800-655-BANK (2265)

Checking, Savings, CD & IRA accounts and to report a lost or stolen ATM/Debit Card

Automated services are available 24 hours a day, 7 days a week. Customer Service Bankers are available Sun-Sat 8am-11pm EST

Report a lost or stolen ATM/Debit card:
1-804-967-1000 International Phone Number

Contact by E-mail

Report suspicious emails

If you believe you have received a phishing email that claims to be from Capital One, forward the suspicious email to

Contact by Mail

Checking Accounts, Savings, Money Market and CD Accounts
Capital One Bank
P.O. Box 150
St Cloud, MN 56302-0150

General Correspondence
Capital One Bank
P.O. Box 180
St Cloud, MN 56302-0180

Contact by Fax

Written Correspondence and Documents: 1-888-464-3220