Contact by Phone

Customer service for Retail Branch Banking Accounts:
1-800-655-BANK (2265)

Checking, Savings, CD & IRA accounts and to report a lost or stolen ATM/Debit Card

Automated services are available 24 hours a day, 7 days a week. Customer Service Bankers are available Sun-Sat 8am-11pm EST

Customer service for Non-Branch Account:
1-888-810-4013

Money Market, Checking, Savings & CD accounts & to report a lost or stolen ATM/Debit Card

Automated services are available 24 hours a day, 7 days a week. Customer Service Bankers are available Mon-Fri 8am – 7pm EST

Report a lost or stolen ATM/Debit card:
1-804-967-1000 International Phone Number

Online Banking Assistance:
1-877-442-3764

Help with online banking questions

Contact by E-mail

Report suspicious emails

If you believe you have received a phishing email that claims to be from Capital One, forward the suspicious email to abuse@capitalone.com

Contact by Mail

Deposits
Checking Accounts, Savings, Money Market and CD Accounts
Capital One Bank
P.O. Box 150
St Cloud, MN 56302-0150

General Correspondence
Capital One Bank
P.O. Box 180
St Cloud, MN 56302-0180