Customer Service:
1-800-CAPITAL (1-800-227-4825) (For servicing of existing accounts only)

Outside the US, call collect:
1-804-934-2001

Online banking support:
1-866-750-0873

Fraud Protection:
1-800-427-9428 or 1-800-239-7054

International collect calls to report a lost or stolen card:
1-804-934-2001

Secured Card 

Make an initial deposit:
1-800-219-7931

If you have applied for a secured card and need to make a deposit, please visit our online funding site. The sooner we receive your minimum deposit, the sooner you can get your card and start building credit.

Report death of a cardholder:

1-877-357-5659

Small Business credit card:  
1-800-867-0904

Opt out of marketing solicitations: 
1-888-817-2970

• Sending payments by mail
• Mail General Correspondence
• Investigate a Misapplied Payment
• Dispute a Credit Card Charge
• Report Suspected Credit Card Fraud