Contact by phone
Customer Service:
1-800-CAPITAL (1-800-227-4825) (For servicing of existing accounts only)
Outside the US, call collect:
1-804-934-2001
Online banking support:
1-866-750-0873
Fraud Protection:
1-800-427-9428 or 1-800-239-7054
International collect calls to report a lost or stolen card:
1-804-934-2001
Secured Card
Make an initial deposit:
1-800-219-7931
If you have applied for a secured card and need to make a deposit, please visit our online funding site. The sooner we receive your minimum deposit, the sooner you can get your card and start building credit.
Report death of a cardholder:
Small Business credit card:
1-800-867-0904
Opt out of marketing solicitations:
1-888-817-2970