Contact Us About Personal Credit Card Accounts

The best way to call us collect from outside the U.S. is to:

1. Engage an international (live) operator
2. Tell the operator you are calling the U.S. collect
3. Provide our number (1-804-934-2001) to the operator
4. Give your name as "Capital One Customer" when prompted

Getting in touch with an international operator varies depending on where you are calling from. Go to http://www.usa.att.com/traveler/index.jsp and:

1. From the drop down menu at the top of the page, choose the country you are calling from and click 'go'
2. Click the link labeled detailed dialing instructions
3. Scroll down to the section labeled "COLLECT CALL to the U.S." and follow the instructions

Online Banking Assistance

• Forgot user name
• Reset password
• Signing in
• Enrolling

The best way to call us collect from outside the U.S. is to:

1. Engage an international (live) operator
2. Tell the operator you are calling the U.S. collect
3. Provide our number (1-804-934-2001) to the operator
4. Give your name as "Capital One Customer" when prompted

Getting in touch with an international operator varies depending on where you are calling from. Go to http://www.usa.att.com/traveler/index.jsp and:

1. From the drop down menu at the top of the page, choose the country you are calling from and click 'go'
2. Click the link labeled detailed dialing instructions
3. Scroll down to the section labeled "COLLECT CALL to the U.S." and follow the instructions

Make an initial deposit

If you have applied for a secured card and need to make a deposit, please visit our online funding site. The sooner we receive your minimum deposit, the sooner you can get your card and start building credit.