Listen In

Celebrate the Power of Listening.

What Does It Mean to Listen?

Our customers and Capital One® Ambassadors give their take.

Who’s the best listener you know?

Celebrate the Power of Listening

We’ve learned a lot of things from talking to our customers over the years, and one of the most profound isn’t about money at all: people just want to be listened to. That’s why listening has always been an important part of #BankingReimagined. We’re focused on creating a better bank — one that is built around you — and that starts with truly listening. Read on for the stories and exciting ways we’re bringing the power of listening to life.

What’s your story? Join the conversation. #BankingReimagined

Hear Our Stories

Listening to others’ stories can be inspiring. Watch as some of our Capital One Café Ambassadors and customers share what listening means to them.



I’m On My Second Life

After Roger and Maureen get shocking news, Capital One Ambassador Amy listens and helps them find new hope.

Watch Now


Finding My Place

When Max, a homeless LGBTQ youth, is befriended by Capital One Café Ambassadors, his life takes an inspiring turn.

Coming Soon


A New Direction

Ira wants more from his career but isn’t sure where to start. Capital One Ambassador, Madison, and Money Coach, Dan, help his next steps become clear.

Coming Soon

Listen In Events

Hear and be heard with Capital One. We’ve partnered with talented artists and performers to host a series of interactive listening experiences in five cities across the country.


Phillip Phillips

The singer, songwriter, and American Idol winner will share his talent and story.

Coming Soon


Jana Kramer

Host of podcast Whine Down, the country music star and mom will chat with our Café audience.

Coming Soon

10/30 NEW YORK


The NYC-based indie pop band will be live for a night of listening and music.

Coming Soon


Bryce Vine

The critically acclaimed pop hip-hop maverick joins us to talk life, listening, and inspiration.

Coming Soon

11/05, MIAMI

Stay tuned to hear who's coming next.

Coming Soon

See what our Ambassadors are saying

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"Listening, to me, is a form of caring."

Lydia N., Café Ambassador
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"Listening is allowing someone the space to open up and express themselves."

Shawn R., Café Ambassador
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"Listening is one of the most important things that we can do to really connect and learn from each other."

Leslie S., Café Ambassador
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"Listening means respect."

Raymond T., Café Ambassador

Schedule a Free Money Coaching Session

Sign up for a 60-minute, in-person session. You can come by yourself, or bring anyone you share money goals with.

We offer up to three consecutive sessions. (They’re all free!)

Attend a Workshop at a Café Near You

Get to know your money and yourself with one of our free workshops. From "Talking Money with Your Honey" to "Moving on up in Work and in Life,” we'll get you thinking about money in a whole new way.

When you need us, we'll be there. Make deposits and withdraw cash at a Capital One ATM near you or experience banking reimagined at a Capital One Café.

Already in the neighborhood?

These products are available online, on your phone, and in Capital One Cafés. If you live near a Capital One location, find the Capital One near you or talktalk to a Capital One associate to learn more about our branch products.

Products and services offered by Capital One, N.A., Member FDIC.

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