Listen In

Celebrate the Power of Listening.

How can listening make an impact?

Our customers and Capital One® Ambassadors give their take.

Who’s the best listener you know?

Celebrate the Power of Listening

We’ve learned a lot of things from talking to our customers over the years, and one of the most profound isn’t about money at all: people just want to be listened to. That’s why listening has always been an important part of #BankingReimagined. We’re focused on creating a better bank — one that is built around you — and that starts with truly listening. Read on for the stories and exciting ways we’re bringing the power of listening to life.

What’s your story? Join the conversation. #BankingReimagined

Listen In Events

Hear and be heard with Capital One. We’ve partnered with talented artists and performers to host a series of interactive listening experiences in five cities across the country.


Phillip Phillips

The singer, songwriter, and American Idol winner shared his talent and story.

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Jana Kramer

Host of podcast Whine Down, the country music star and mom chatted with our Slidell audience.

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10/30 NEW YORK


The NYC-based indie pop band went live for a night of listening and music.

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11/05, MIAMI

Wyclef Jean

The rapper and musician was live in Miami, providing insight and inspiration through his talent and world view.

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Bryce Vine

The critically acclaimed pop hip-hop artist joined us to talk life, listening, and inspiration.

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Hear Our Stories

Ira wants more from his career, but isn’t sure where to start. Ambassador, Madison, and Money Coach, Dan, help his next steps become clear. Watch Ira's story "Finding My Path" below.


What Listening Means

Listening to others’ stories can be inspiring. Watch as some of our Capital One Café Ambassadors and customers share what listening means to them.

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I’m On My Second Life

After Roger and Maureen get shocking news, Capital One Ambassador Amy listens and helps them find new hope.

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My Life Is Forever Changed

When Max, a homeless LGBTQ youth, is befriended by Capital One Café Ambassadors, his life takes an inspiring turn.

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See what our Ambassadors are saying

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"Listening, to me, is a form of caring."

Lydia N., Café Ambassador
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"Listening is allowing someone the space to open up and express themselves."

Shawn R., Café Ambassador
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"Listening is one of the most important things that we can do to really connect and learn from each other."

Leslie S., Café Ambassador
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"When someone talks to me about their issues, instead of listening to reply I listen to understand."

Donald, Café Ambassador
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"By listening, we are able to offer creative solutions as Ambassadors."

Madis, Café Ambassador

Schedule a Free Money Coaching Session

A Money Coach listens to you and asks powerful questions so you can listen to yourself and get clear on what really matters to you. Sign up for a free 60-minute, in-person session today. Come by yourself, or bring someone you share money goals with.

Attend a Workshop at a Café Near You

Get to know your money and yourself with one of our free workshops. From "Talking Money with Your Honey" to "Moving on up in Work and in Life,” we’ll listen and help you think about money in a whole new way.

When you need us, we'll be there. Make deposits and withdraw cash at a Capital One ATM near you or experience banking reimagined at a Capital One Café.

Already in the neighborhood?

These products are available online, on your phone, and in Capital One Cafés. If you live near a Capital One location, find the Capital One near you or talktalk to a Capital One associate to learn more about our branch products.

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