Forgotten Username or Password

Reset your forgotten username or password for your Capital One credit card account online and regain access to your account.

Forgot your credit card username or password?

Give us some basic information about yourself and we’ll help you get access to your account

We can help you recover one or both online in minutes

Provide some basic information about yourself and click Find Me.

  • If you have only one username, we'll provide it in a few seconds.
  • If you have multiple usernames, select the one you’d like to manage and click Manage This Account.
  • To recover your password, choose Reset My Password and follow the directions.

We’ll send you an email confirming all of your changes.