Capital One Lounges Earn Top Honors from JD Power

The Capital One Lounge network has been ranked highest in the J.D. Power 2026 U.S. Airport Lounge Satisfaction Study. The study, which surveyed 2,991 U.S. travelers who visited an airport lounge in the past year between April and June 2026, resulted in a tie for the top-ranked U.S. airport lounge in customer satisfaction between Capital One and American Express.

We are proud to have earned the highest scores in five key categories that matter most to our travelers: Food & Beverage, Ease of Access, Ambiance, Wi-Fi, and Cleanliness.

As airport lounges play an increasingly important role in the travel journey—with 45% of travelers using them to escape crowded terminals—Capital One has built its lounge experience around the features and amenities that travelers value most. By balancing quality food and beverage with comfort, convenience, and thoughtful hospitality, we aim to deliver an exceptional experience. 

Our growing network of innovative airport experiences now spans across the country, featuring Capital One Lounges at DFW, IAD, DEN, LAS, and JFK, alongside our Capital One Landings at DCA and LGA. For Venture X and Venture X Business card holders, complimentary access to Capital One Lounges and Landings brings this award-winning experience into their broader suite of premium travel benefits.

Visit jdpower.com/awards for more details.

Capital One Financial Corporation (NYSE: COF) is a leading technology-based financial services company with $484.3 billion in deposits and $673.8 billion in total assets as of June 30, 2026. Headquartered in McLean, Virginia, the company operates as a premier global payments provider and diversified financial institution, delivering a broad suite of products and consumer lifestyle and shopping experiences through its Credit Card, Consumer Banking including its Global Payment Network, and Commercial Banking lines of business. As the only major U.S. bank to migrate entirely to the public cloud, Capital One leverages proprietary data and advanced analytics to democratize financial tools across its primary markets in the United States, Canada, and the United Kingdom.

JD Power delivers mission-critical data, analytics and intelligence that help businesses improve customer experience and operational performance with confidence and clarity. Using proprietary, comprehensive data – including millions of consumer interactions and authoritative automotive datasets – combined with advanced analytics, artificial intelligence and deep industry expertise, JD Power enables leaders to respond to market shifts, make smarter decisions and drive measurable performance improvements.

As an objective source of deep insight into real-world customer interactions with brands and products, JD Power provides the independent intelligence organizations need to anticipate change, strengthen customer engagement and advance growth. Learn more at JDPower.com.