Capital One Auto Earns Top Honors from JD Power

Plano, Texas, August 11, 2026 – Capital One Auto ranks highest in dealer satisfaction among Non-Captive Lenders with Subprime Credit in the JD Power 2026 U.S. Dealer Financing Satisfaction Study^SM.

The 2026 U.S. Dealer Financing Satisfaction Study measures overall auto financing dealer satisfaction. Capital One Auto ranked highest in three factors:

• Sales Representative Relationship

• Funding Process

• Credit Staff Relationship

The 2026 U.S. Dealer Financing Satisfaction Study is based on 25,541 evaluations from 5,662 auto dealer financial professionals, which was fielded from April through May 2026.

"Auto dealers are the backbone of the auto industry, and we are committed to developing solutions that help dealers and their customers throughout the car buying experience,” said Sanjiv Yajnik, President of Financial Services at Capital One, which includes the auto business. “The combination of our robust finance arm with our innovative digital solutions help position our business to remove friction in car buying so dealers can focus on what they do best: build relationships with their customers. We are honored to receive this recognition and excited to continue working alongside dealers to transform the car buying experience and enable more people to achieve the milestone of car ownership.”

Capital One Auto, a division of Capital One National Association, is dedicated to transforming the car buying experience for consumers and auto dealers through innovation, partnership, and technology that connects car buyers and dealers online and in-person to help make the car buying process more seamless and transparent. For more information about Capital One Auto, visit https://www.capitalone.com/cars/about.

Capital One Financial Corporation (NYSE: COF) is a leading technology-based financial services company with $484.3 billion in deposits and $673.8 billion in total assets as of June 30, 2026. Headquartered in McLean, Virginia, the company operates as a premier global payments provider and diversified financial institution, delivering a broad suite of products and consumer lifestyle and shopping experiences through its Credit Card, Consumer Banking including its Global Payment Network, and Commercial Banking lines of business. As the only major U.S. bank to migrate entirely to the public cloud, Capital One leverages proprietary data and advanced analytics to democratize financial tools across its primary markets in the United States, Canada, and the United Kingdom.

JD Power delivers mission-critical data, analytics and intelligence that help businesses improve customer experience and operational performance with confidence and clarity. Using proprietary, comprehensive data – including millions of consumer interactions and authoritative automotive datasets – combined with advanced analytics, artificial intelligence and deep industry expertise, JD Power enables leaders to respond to market shifts, make smarter decisions and drive measurable performance improvements.
As an objective source of deep insight into real-world customer interactions with brands and products, JD Power provides the independent intelligence organizations need to anticipate change, strengthen customer engagement and advance growth. Learn more at JDPower.com.