Rouen Chrysler Dodge Jeep Inc

“Salesman Jimmy was great. No bs, straight forward and efficient. Finance guy was the same, and super nice and made the deal even better. Super impressed on the professionalism of the whole staff. Wish more dealerships were like this. And I got a call a week later to check up on the vehicle and experience. Would recommend this dealership to anyone looking for their next purchase either new or used. Check em out.”

“This was my first time at a dealership buying a car and it was the best experience I could’ve asked for. the whole process went so smooth and had quite a few laughs to help speed up the time. Everybody there is so nice and positive. Jerry helped us find the best option for me as a first time buyer and was very honest and transparent with us. My family has usually gone here for a car and I can see why, anytime I need a car in the future I definitely know where I’ll be going 🙃”

“Always been a dream of mine to own a jeep. Today, I can say my dreams came true with the help of Jimmy!! I truly appreciated how honest he was when it came to my options for leasing this wrangler. I will be returning as a customer of his & Rouens! Very smooth car buying experience for anyone looking & these nice gentleman even let me keep the wrap & bow!😁 Thank y'all so much! I love it!!”

“I recently purchased a vehicle from Rouen, and I want to highlight the exceptional service I received from Jimmy, my salesman. From the beginning, he was patient and took the time to answer all of my questions thoroughly. When I mentioned that I had comparison-shopped my truck, he never became defensive or confrontational. Instead, he acknowledged it and walked me through how he was working to get me the most competitive price possible. He even teamed up with another salesperson to explore additional options to lower the cost. Jimmy’s dedication didn’t stop there. While the truck was being detailed for delivery, he noticed minor paint imperfections on the hood and immediately said he would coordinate with Rouen’s body shop to have them corrected. Throughout the process, any time I had questions about the truck’s features or components, he went out of his way to show me—even getting down on the ground to inspect parts of the vehicle himself since I currently have a mobility limitation due to an injury. What stood out most was his no-pressure approach and genuine commitment to customer satisfaction. The finance department was equally respectful and transparent. They explained everything clearly, didn’t push unnecessary add-ons, and made sure to find answers to any questions they weren’t certain about. Overall, this was a great experience from start to finish. Jimmy and the entire team made the buying process smooth, honest, and comfortable. I highly recommend them.”

“After many dealership experiences that left me feeling like they were trying to get something out of me, Rouen was extremely transparent during the entire process, allowed me to take the vehicle to get inspected by my mechanic, and they helped make the process as smooth as possible. I knew exactly what I wanted when I was walking in, and Jimmy was extremely helpful in making sure that my car buying experience was a great one. This place truly does take good care of their vehicles and customers, could not recommend more!”