
Google Customer Reviews
Don Grubb
Dec 1, 2025
Rating:
“I have to say it was my best experience ever at a car dealership. From the time I walked in to the showroom, I was taken care of right away and the sales person. Sean Crowley got right down to business and explained everything as professionally as could be! as a matter of fact, all the employees treated me like family. I couldn’t be happier.”
Jeffrey Berger (Jeffrey Berger)
Nov 18, 2025
Rating:
“The service at Kelly Nissan Woburn is outstanding! Thank you, Jeriel Diaz, for making the entire experience of getting my car checked and serviced so easy. You’re straightforward, you greet people with a genuine smile, and you make doing business a hundred times easier. I appreciate you.”
richard Canney
Oct 30, 2025
Rating:
“Kelly Nissan of Woburn is an outstanding dealership from their sales dept all the way to their service dept . I just traded in my 20 pathfinder for a newer model and Chelsea Dickinson couldn’t have been a nicer during the entire experience. She was professional friendly and I never felt at unease or stressed during the entire time we spoke . Outstanding job . She deserves a raise or bonus ! I also dealt with James Richard from finance who was also friendly and professional and we talked about different options for my purchase. Nice job James . And Phi Phi Hoag of service was there as usual waiting for me with a smile when my registration and sticker arrived. There were a few others who helped along the way . Great job everyone”
Wei-Fan Lai
Aug 22, 2025
Rating:
“I had an excellent experience purchasing my car here. The dealership had a very desirable vehicle at a truly competitive price, and with all the online tools available today like TrueCar and Carfax, it was easy to recognize that this was a great deal. My salesman Cole was extremely respectful, professional, and communicative. He answered all of my questions clearly and never came across as pushy.
What impressed me most was how smooth and straightforward the process was. I was in and out of the dealership in about an hour, which is almost unheard of in my experience. I’ve purchased around 10 cars from dealerships over the years, and usually it feels like pulling teeth with all the upsells and pressure. This time was different. There was no hard sell on extras, just genuine customer service.
It really felt like I was treated as a valued customer, not just another person to squeeze for every dollar. Kudos to this dealership and my salesman Cole for setting a higher standard. My very first car years ago was a Nissan Altima, and I’m glad to be back in the Nissan family again. Highly recommend!”
Mike Rodrigues
May 15, 2025
Rating:
“I recently purchased a new 2025 Nissan Armada PRO-4X through Kelly Nissan of Woburn and highly recommend them. Since I live about an hour away, I worked with Matthew over the phone to before arriving and to setup an appointment to test drive. Once there, I met Cole who got everything setup for me to test drive the vehicle. Once we were back, we talked pricing and were able to agree on a great price. Cole was great to work with and truly made this the best car buying experience I've had yet. At no point were there any high pressure tactics or games played in the process. Cole was fantastic at making sure I understood the numbers and worked quickly with his manager to address any questions I had. When it came time to talk financing, Ahmed was also great to work with. He ran through different scenarios around extended warranties and coverage timeframes that I was considering and helped me find the best option at a reasonable price.
Though I haven't had any cars serviced here, I did take a look at the service area since my work office is only about 15 minutes away and was also extremely impressed with the cleanliness, waiting area, and service bays. This dealership's offerings are exceptional compared to other dealerships that I've purchased vehicles from or had my cars serviced at in the past. Needless to say, I was thoroughly impressed and will almost certainly be back for service.
Thanks for a great experience purchasing the exact vehicle I wanted at an excellent price!”