
Google Customer Reviews
Tiffany Cardwell
Mar 1, 2026
Rating:
“I had a great first time buying experience with carmax! The entire staff was awesome and very welcoming. I worked with Evan and he is amazing! You can not miss him. He has the best seat in the house as soon as you walk in. He was fast and efficient. He did such a great job answering all of my questions and informing me on everything I needed to know as a first time buyer. I will recommend carmax to everyone and I will definitely be a repeat customer. :) Thank you again for such a great experience.”
Richard Sweet
Feb 28, 2026
Rating:
“I interacted with 6 employees over the period of 2 days. I sold two vehicles and purchased 1. Every one was great. They went so far as to remove my tow break system for me. I told the manager just how pleased I was.”
David Alworth
Feb 23, 2026
Rating:
“It was an outstanding experience from start to finish. Josh did the intake and confirmed the online quote amount based on his inspection of the car. I returned 2 days later when Donnie very professionally helped me through the remainder of the process, right down to handing me the check to buy my car. That took no more than an hour, in and out. You provided me with a free Lyft ride to the new car dealer for me to pick up my car. I'm sure to return to Carmax when the time is right to sell this one too. Thanks for a great experience, a very good price on the car and to two great associates who helped me along the way.”
Wiser Guy
Feb 11, 2026
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“Smooth and easy transaction. I had an offer in writing from them on what they were going to offer for my vehicle with an appointment scheduled and I was out of there within 45 minutes with a check.”
Mike Bliss
Jan 29, 2026
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“First of all, I would like to remark about just how FRIENDLY everyone is there. Customer service is GREAT. That's so hard to find these days, and I certainly appreciate instead of the hassel from other dealers. BTW...love my Mercedes van.”