BMW of Buffalo

“Harley and his team were simply amazing. Harley made the purchasing experience effortless. Monica, my client advisor, was fabulous and added special touches to make my delivery experience the best. I was completely overcome with joy. Heidi Nugent walked me through the delivery process and was so helpful. Sam in F&I was great at assisting me with the right products based on my high mileage driving. This is my first BMW and will not be my last. Thank you all!♥️”

“All of the people I worked with were absolutely wonderful! My salesman, Connor, was extremely respectful and always responded promptly to my messages. He understood exactly what I was looking for and proactively arranged for additional cars that met my needs and had them ready for when I arrived. Sal, the finance manager, was very professional, and made the final process very easy and without any stress. Even Ting, the tech expert, was completely knowledgeable about my car and getting everything set up before I left. Overall, a completely stress-free and actually enjoyable car buying experience. Thank you West Herr and BMW of Buffalo!!!”

“I recently purchased a BMW from BMW of Buffalo. The experience was great! My sales rep Joe McEachin was a knowledgeable professional who was also a real down to earth guy. He was easy to work with during the process from start to finish! I would highly recommend going to see Joe if you are in the market for a BMW!”

“I 🩵my new Mini!! I always wanted a Mini Cooper and decided with a new, in office job that this was my chance. Alan and the team at Mini of Buffalo were wonderful! We had to wait a bit because the car was stuck in NJ, but Alan was great with communication. Heidi went above and beyond explaining how to use all the features. The whole process was so easy! Beyond thrilled to join the Mini family.”

“I had my BMW 540i serviced in Florida before I headed up to NY to my summer home and about 1/2 up my oil change reminder came on. I thought that was strange since I just had the car serviced. I tried several times myself to reset the reminder but I couldn’t get it to reset. Once I got into NY I called the best BMW dealer on the east coast in my humble opinion BMW of Buffalo. Adam the service manager told stop by when I was able and they would check it out for me. They reset the computer and didn’t even charge me. Adam and his entire staff are the BEST! I highly recommend this dealership.”