Tom Wood Toyota

“Loved working with Noel at Tom Wood in Whitestown. He felt very honest and not pushy. We had an odd situation for us that they were willing to look into our best options. Left feeling great about buying my new truck there!”

“I am so thankful my search for a new car led me to Tom Wood Toyota. I was contacted right away about the model I was interested in test driving that was unavailable at other Indianapolis Toyota dealerships. I was dreading going through the car buying process but Grant Husselman, my sales consultant, made the entire process relaxed and as easy as possible. Grant was extremely informative about the different cars I was interested in, he provided me with additional information on both of them, followed up with me after my initial visit, and answered every question I had about the process. Grant was kind and personable through the entire experience from walking in the door to driving off the lot in my new Corolla hatchback! I would highly recommend anyone in the process of buying a car to visit Tom Wood Toyota and specifically to work with Grant on your next purchase of a vehicle!”

“The service I received there was completely unacceptable. It was unresponsive, lacked basic politeness, and was frankly nasty at times. The entire experience was disappointing. I expect a much higher standard of customer interaction. They treat me really bad and they take care about my camry 2025 from 0 to 100, completely 0 talking about communication, zero polite people, never answer and they check all my car and grab my personal property and leave it in a disaster way. Terrible service.”

“This is hands down the best Toyota dealership I’ve ever been to! I bought my white Toyota Corolla about 9 years ago, and while I absolutely love this car for how reliable it’s been, a few years ago I started noticing chipped paint all over. I actually got a letter from Toyota saying it was a known issue and would be covered, but life happened and I never got around to it. Fast forward to a few weeks ago — the paint looked terrible, so I finally read the letter carefully and realized it was still covered! I decided to go to Tom Wood Toyota, and I’m SO glad I did. Kolton Nowlin was amazing from start to finish. As soon as I told him about the paint issue, he got the process moving right away. He called me right away to let me know I could bring in my car the next day an assessment, submitted the claim immediately, and within a week, everything was approved. I dropped off my car, and they even provided me with a rental — a 2025 Toyota RAV4 (which I now want to buy, by the way 😂) — plus Uber rides to and from work. About nine days later, my car was ready, and it looks brand new! They repainted the whole car (except the bumpers, which weren’t covered), and I couldn’t be happier with how it turned out. Huge thank you to Kolton for being so helpful, professional, and just awesome throughout the whole process. I’ll definitely be bringing my car here for service from now on — and when it’s time for a new car, I’m coming back to Tom Wood Toyota! 🙌🚗”

“On Monday, September 15th, 2025 I contacted Tom Wood Toyota is regards to a 2019 Honda Pilot Touring they had listed on their website. The lady at the front desk transferred my call to Michael. Michael sent us more information about the vehicle and set up an appointment for us to come see it the same day! Throughout the process, everyone we met was welcoming and friendly, and offered us drinks multiple times throughout our appointment. They filled up the gas tank for me and we were able to negotiate the price to what I was comfortable with. We requested 2 clips under the hood area to be replaced, they said they could order them for us and install it, but because of the dealership being 1.5hrs away from our home, they offered an extra $100 off sale price instead. We were in and out in a matter of 4-4.5 hrs including looking over the vehicle, test driving, negotiating, and paperwork signing. This team stayed 1.5hrs past the dealerships posted hours to make this purchase final. Michael, Kevin, Hussein, and Cade made our experience wonderful. Definitely would recommend this dealership and we will definitely be coming back here to purchase another vehicle in the future. Very happy with my purchase and the car was very clean, inside and out!!”