
Google Customer Reviews
Henry Farkas
Feb 4, 2026
Rating:
“We came here to sell our 9 year old Chevy Volt with a check engine light showing. They offered a price that seemed reasonable to me considering the age of the car.
The interior of this CarMax branch is clean and well lit. There are plenty of computer screens where you can look at the inventory of cars for sale.
The Chevy Volt we want to sell them has a check engine light lit up. We told the algorithm about the check engine light, and the algorithm made an offer. But the actual sales person at this location gave us a lower offer. They wanted a printout from a Chevy dealer saying what's wrong with the car. They couldn't generate the report themselves.
Fortunately, there's a Chevy dealer across the street, and they generated the report.
So after all that, they stayed with the lower price based on what the report from the Chevy dealer said.
We decided that the offer was reasonable, and we accepted it.
After that, there was some more paperwork, and then they issued a check. This was a good experience.”
cynthia hall
Dec 29, 2025
Rating:
“I had the best hassle-free experience with my salesman Patrick, he was great, in about an hour or so I had my new ride. Patrick explained everything he was also great with the numbers. I have an affordable car payment. I would highly recommend you get your next ride at CarMax Baltimore Md. and ask for Patrick.”
Michaela Huizar
Nov 18, 2025
Rating:
“My husband & I are expecting our first baby in a few days. We needed a car ASAP. We’re first time buyers so we’re feeling nervous about the car buying process, but ended up having an amazing experience at carmax because of Carlton & Junior. They made us feel comfortable & were very easy to work with. The process was fast & we ended up with a beautiful new car. I can’t recommend them enough! Thank you again.”
Shaun T
Oct 28, 2025
Rating:
“Made My Car Buying Experience Super Easy And Comfortable!!! Sales Rep Mike Viera Did A Great Job With My Daughter And I!!! Hooked her up with a coloring book and let her have her own office to keep her occupied while we did all the paperwork!!! A++ I would recommend any of my friends or family to CarMax for a vehicle. Thank You CarMax and Mike!!!”
Katrina Dorsey
Sep 16, 2025
Rating:
“My experience with Carmax was AWESOME!! I did everything on line, approval, hard tags and all. I had my car shipped from Laurel and I was notified when it arrived which only took 2 days only because it was Labor Day wknd. I arrived and was in and out within an hour. That was the fastest transaction to purchase a car that I've ever had!!! Awesome experience!!”