Walser Polar Chevrolet

“I arrived to my appointment a little early, they took me right away and asked if I had any special requests and told me to have a seat inside and they would begin working on my truck. Soon after, I received a text on my phone with a video of them working on my truck showing me what they had done and letting me know they were almost finished! Top notch operation here ! Oh, and I got a free car wash to put a cherry on top ! I’ll be doing all my service here moving forward.”

“Organized, smooth, and no pressure buying experience. Was not overwhelmed with information in corporate tongue. Really impressed. My salesperson Harley was great. Thorough and well versed at explaining everything. I never felt pressured which made it easier for me to make a decision and still feel about it to this day. I actually wasn’t planning on buying it that day. Great job Harley. His manager Danny was great also.”

“There’s a reason I will only work with Walser dealerships. You are trustworthy and loyal like family. I totaled my brand new truck and the manager, Chris Daum, worked with me to find the perfect replacement. He seriously went above and beyond just for me!! The entire process was so wonderful. My salesman, Quinn Leithead, was such a pleasure to work with. So much knowledge and patience. I absolutely adore you all and couldn’t be happier to have worked with Walser every few years for almost 15 years now!”

“I wasn’t planning on coming into Walser Polar Chevrolet in White Bear Lake, Mn because I have a Chevrolet dealership closer to where I live, but I was in the area and so I stopped in. Immediately upon entering I was greeted by a person at the greeters desk and they called someone over. I will tell you having someone acknowledge me right away is not what I was used to at other dealerships, and right away it set the tone and gave a good impression. I was assigned to Quinn and he was very warm and welcoming , and his knowledge, patience, compassion, and professionalism became what ultimately was the best vehicle shopping experience I have had in the 38 years of purchasing cars. He by far has been the best salesperson I have dealt with… I will follow him to whatever dealership he works at. One of the best things I liked about Quinn on a personal level was how he was not aggressive or pushy in trying to sell me a vehicle. It took me a long time to purchase a vehicle from the time of my initial visit to my purchase, and never once was he pushy. Had he been, I would have at taken my business elsewhere. Quinn also LISTENED to me, and trusted me when I told him my car buying process. As a woman, he never talked down to me. and I never felt less important or not deserving of his time. I had a great experience at Polar Chevrolet thanks to Quinn.”

“We saw a Sterling Grey Metallic Silverado 3500HD Diesel at Gilleland Chevrolet. We were so excited, ready to purchase and it's sold, but "no sold sign". We were so disappointed and found Walser had the same exact 1, all the features and a sunroof. Got there, asked for a sale person, front desk go grab Trip Ellis while he was on lunch break and still eating. Trip cut his lunch break short and came out to help us. We told him why we're here and it turns out the truck had a sold sign. Trip sees the disappointment in us and said, "hold on let me go check". Whatever Trip Ellis said to his Boss he made it happened. We were able to purchased the Sterling Grey Metallic Silverado 3500HD Diesel. #happyhappycamper! Btw, we trade-in our 2020 Chevy Silverado 2500HD. Dan Nguyen was very nice and professional . Our trade-in came right at the price we were expecting. The paperwork process took a bit longer, but Trip kept us in the loop and stayed with us until we walk out the door. I would definitely recommend Trip Ellis. He's a very friendly, professional, knowledgeable and patience. -Mai Yang”