Buchanan Kia

“When great service happens, it deserves recognition. 👏 Welllllll… at the beginning of the month I got a text from a bad influencer saying, “Go get one.” 😅 It was a brand new 2027 Kia Telluride that had just come off the truck at Westminster Kia. I thought about it all night… And finally replied — only if I can get the exact model and color I want. 👀 Within 15 minutes they reached out to family connections, and shortly after that I got a call from Tom Perry at Buchanan Kia. He first tried convincing me to take one on the lot — but when I held my ground, he went to WORK. In less than 2 hours he found MY Telluride in Virginia. Had someone on the road immediately. They purchased it and transported it all the way to Waynesboro for me. I didn’t have to do a thing. Hands down the easiest and fastest vehicle I’ve ever bought. Shout out to: 🔥 Tom Perry & Bernadetta at Buchanan Kia”

“I accidentally scheduled my oil change and recall part appointment for the Frederick location when I meant to book Westminster. When I arrived, they kindly let me know I was at the wrong location, but instead of turning me away, they went above and beyond to help me. They squeezed me into their schedule and were even able to track down one last set of parts needed for my recall. I’m incredibly grateful for their kindness, professionalism, and willingness to help. Excellent customer service!”

“I was able to get a new engine for my Kia Soul installed under warranty at this location and I am very pleased with my service. I want to highlight, Nicole who was very professional and communicative from start to finish. The soul is running great now!”

“Each time I visit Kia of Buchanan, I consistently receive excellent customer service. The process is always quick and hassle-free, with fair pricing and no pressure or price gouging. I especially want to recognize Andrew, the Customer Service Manager. He truly is a rock star—professional, knowledgeable, and committed to ensuring a positive experience every time.”

“Recently had the 5,000 mile free first oil change at the Westminster, Maryland Kia Dealership for my 2025 K5 GT. As always, the Service Department is top notch. Employees are always very courteous, knowledgeable, friendly, and professional. I have purchased five (5) KIA’s (Forte’s, K5 GT’s, and a Telluride) in the past three (3) years for myself and other family members. The Management, Finance Department, and Sales Department personnel were extremely helpful and very professional. I would recommend this Dealership without hesitation. I would be remiss if I did not personally recognize my Sales Person “Bernie” who puts the customer first, as shown during all my five (5) past vehicle purchases !”