Russ Darrow Waukesha Kia

“I recently had an outstanding experience working with Michael “Mike” Zemanovic at Russ Darrow Kia of Waukesha, and I couldn’t have been more impressed. As a first-time Kia buyer, I naturally had a lot of questions, and very quickly it became obvious that Mike was very knowledgeable in the Hybrid vehicles that I was most interested in. He was equally patient, and extremely thorough when providing answers to my questions. He also took extra care to explain the key important differences between Kia’s various models, to include the differences between the features and options that mattered most to me. But what really stood out to me was how low-pressure the entire experience was — I never felt rushed, as Mike first made sure that I was completely comfortable with all of my decisions. Quite frankly, the entire team at Russ Darrow Kia of Waukesha went above and beyond. While it started with Mike helping me compare models and trims, the personalized technology setup that he provided before I left the dealership has already proven to be invaluable! I also wanted to give a quick shout out to Charlie who made sure that I fully understood all of my financing and warranty options. Believe it or not, the general manager Jonathan even took the time to support and speed up Mike’s efforts in locating and delivering the exact vehicle model, color and all of the options that I wanted ON THE SAME DAY of my initial visit ! I literally drove home in a new car within 3 hours of walking into the dealership. It’s clear that Russ Darrow Kia of Waukesha genuinely cares about their customers and takes a great deal of pride in doing things the right way. If you’re considering buying a Kia, I highly recommend that you visit Russ Darrow Kia of Waukesha and ask for Mike Z, you’ll be glad that you did !”

“Lea was extremely helpful throughout the whole process of buying my first car! I am so happy I decided to lease my car through Kia along with the help of the store manager! It took test driving a couple cars, talking numbers, and working out a great deal to get this car and I could not be happier with my decision!”

“I would like to express my gratitude for the great assistance I received from Christine in the parts department. She was very helpful in getting me the parts I needed for an older Kia and gave me some basic service advice. I've never had such a pleasurable experience in buying parts at any dealership for any of the cars that I've worked on. I am 73 years old and I can honestly say she was the most knowledgeable on the products and most helpful. It would certainly be nice if there were more people like her in this world.”

“Wally T. in sales was great to work with! He communicated often and kept me updated on when the new Tellurides were arriving. Charlie in finance was awesome as well and made the whole process quick and simple. Was a great experience throughout and I love my new 2027 Telluride!”

“Julia was extremely helpful and knowledgeable about all things Kia, they worked with me fast and I got all the info I needed before deciding what car I wanted. They were not pushy and let me do it at my own pace. I highly recommend working with them as they also gave me a crazy deal on the car and free oil changes as well. I highly recommend this dealer over places like Ewald or Heiser. These people are much more trustworthy and honest.”