
Google Customer Reviews
Eric Kwak
Feb 7, 2026
Rating:
“I had an awesome experience with this dealership from start to finish. Justin was my sales rep and he was fantastic — super responsive, transparent, and easy to work with the entire time.
They offered me such a great deal that it was 100% worth flying in from LA to pick up the car, and I’m really glad I did. No games, no pressure, just straightforward and professional service.
If you’re looking for a dealership that actually treats you right, I highly recommend asking for Justin. I’d absolutely do business with them again.”
Kaleb Lee
Feb 2, 2026
Rating:
“I went fishing for a new Optiq and out of all the dealerships that reached back out to me, Jon Perry and Jon G knew how to reel me in. They were straightforward, honest, and did not push for anything else. I’m so used to dealerships trying to sneak in or convince you to look at everything else outside of what you come there for. Not Walnut Creek Cadillac, they honestly surprised me with the initial quote when I first reached out vs the final price when I left. Exactly the same, as it should be! They were very nice and accommodating; they even helped me with transport issues since I lived nearby. In the future, I’ll have a hard time justifying going anywhere else so let’s hope Cadillac keeps up the good work on their EVs! Thank you Walnut Creek Cadillac for your excellent service!”
Vikash Singh
Jan 31, 2026
Rating:
“Jonathon Gutierrez was exceptionally well detailed over the phone and that helped me to visit Cadillac Walnut Creek and I was glad I made the call. At the dealership Jonathon ensured all the financial information was provided and helped us pick the right car in less than an hour. We really appreciate the genuineness and the awesome service and would surely recommend walnut Cadillac for their new purchase. Thank you so much again.”
Julia Wetsch
Dec 8, 2025
Rating:
“Rafael is truly the best! He has been helping me with my car since the beginning of last year, and even though I didn’t purchase my vehicle from this dealership, he has always treated me like a valued customer. Every visit with him is smooth, professional, and reassuring.
The one time he wasn’t available, I had to work with someone else and the experience was nowhere near the same. That’s when I realized just how exceptional Rafael really is. Now, I only go in if I know he’s working!
Thank you, Rafael, for all your help, your consistency, and for always taking the time to answer my questions. You’ve made car maintenance a stress-free experience, and I truly appreciate everything you do!”
Rajdeep Sidhu
Oct 23, 2025
Rating:
“Hello,
I came home with the Cadillac today.. What an amazing ride: my whole experience with Cadillac was 5 stars. Talked to Jon about the car, showed up test drove and agreed on price we both were happy: after purchasing I requested red bow and the GM Melissa made that happen. Got two hoodies and a water tumblr and a great price. I am happy to be a Cadillac owner. Thank you Walnut Creek Cadillac.”