Hall Nissan

“I arrived at the shop at 7:32am and was the sixth car there. All I wanted done was an oil change. I would not choose to have it done at a dealership, but Nissan has decided to 3d print the oil plugs creating a point of failure if the right tool is not used. I had used different oil change places twice, but both times something needed replaced afterwards (once just the oil plug which was replaced for free, the second time it was the entire oil pan which was almost $400.) As I was questioned what service I wanted done, I stated I only wanted an oil change. The service person asked if I wanted the suggested other items, I stated I simply wanted an oil change. He asked again, stating it was time for transmission to be flushed, I stated I simply wanted an oil change. He started to ask again, and again I stated I simply wanted an oil change. At this point an elderly technician with a beard came up and in a sarcastic tone stated, he just wants an oil change. To which the technician I was dealing with stated "I don't know why some people don't do the required maintainence." Not that it is any of his business, but my wife and I work three jobs between us. Sometimes the only maintainence we can afford is an oil change. I drive 90 minutes to Hall Nissan from my house to have this service done and 90 minutes back. This visit, the oil change took 3 hours. So I spent 6 hours of my day getting an oil change and had to be harrased and made to feel less than because all we had budgeted for at this time was an oil change. I did not appreciate that at all. I am sure the reply would have been that there is a credit option, but my wife and I have enough debt that we are currently paying off and do not need to put anything else on credit. However, that is something that is private and should not have to be shared. No should mean no. I understand that it is the technicians job to ask, but asking a second time becomes pushy and a third time becomes harrasment after being told no.”

“I had a great experience with Andrea Allen at Hall Nissan VB, and I can’t recommend them enough. From start to finish, the service was professional, efficient, and genuinely welcoming. Dwayne from the parts department and Andrea from sales stood out in particular — they were knowledgeable, patient, and took the time to make sure everything was explained clearly. It never felt rushed, and I felt valued as a customer rather than just another appointment or a sale. The overall service exceeded my expectations. Communication was clear, the process was smooth, and the quality of work reflected real care and attention to detail. It’s obvious that this business takes pride in what they do and in how they treat people. If you’re looking for a place that delivers excellent service with a personal touch, [Business Name] is the place to go. I’ll definitely be returning and recommending them to others”

“I am extremely happy with my experience at Hall Honda. My sales person Maricon Mendoza was more than exceptional. Marion's committment, attention to detail and her expertise... TOP NOTCH. Her passion and commitment show..she went the extra mile to ensure my rental was returned and all my needs were met. I highly recommend Maricon if you are looking for a car. And the entire Hall Honda Team. I love my car. Thankyou, Maricon! Linda D”

“THANK YOU HALL NISSAN OF VIRGINIA BEACH. I came in and worked with Kam who was able to pull strings and put me in a brand new ‘25 Nissan Sentra. I love it soooo much! It’s a huge step up from my 2012 Chevy Cruze that had been through so much. Thank you thank you thank you!! I will be back and I will always refer this place. The atmosphere is great and they really do work with you. Come to Hall Nissan Virginia Beach.”

“Andrea was the only salesperson to approach me with a smile😃 which I lIked very much. She was very detailed about everything we discussed another thing that I liked. Everyone was very friendly another thing that I liked. If you looking for a car 🚗reach out to Ms. Andrea she will help you ride out thank you Andrea once again.”