CarMax Tyler

“Jacobi Pink was an outstanding car salesman and made the entire buying experience smooth and enjoyable. He was professional, knowledgeable, and genuinely cared about helping me find the right vehicle. Jacobi took the time to answer all my questions, explained everything clearly, and never made me feel pressured. His honesty and attention to detail really stood out. If you’re looking for a trustworthy and reliable salesman, I highly recommend asking for Jacobi Pink.”

“I had great experience with Carmax as online and in person. It was easy to do all my paperwork online. When I got there to pick up my car I just got to test drive it and sign paperwork. The employees were so helpful of my questions I had. Thank you Carmax for all you do. I love my car.”

“My salesman James was amazing. He went over all of the cars I was looking at, let me test drive them for 20 minutes each time and then helped ensure the financing part was as painless as possible. The only painful wasn't even their fault, it was the finance company requiring the car going ahead and being added to our insurance and we couldn't speak to our local agent to do it, we had to call their main office. Anyway, highly recommend if you are looking for a car.”

“I had a pretty rocky experience with CarMax this time around. Ordered a car for shipping to a different location, for it to arrive extremely damaged & late. I saw the car I wanted at the Tyler location & decided to drive out there instead of risking damage having it delivered again. Drove 2 1/2 hours there & got seen surprisingly quick after arriving. The initial guy we were working with was kind of up our butts while looking at it, he was very obviously new. We ended up dealing with Jordan for the actual sale, he was super patient & helpful. There were issues with the finance stuff that ended up holding us there way longer than intended, past closing time, but he definitely made it a pretty okay experience all things considered. Highly recommend dealing with him if you’re looking for a smooth sale. As rocky as it was, I’m happy with how it all ended & now I’m home with my new car & hopefully won’t have to deal with this process again for a while.”

“I had a great experience selling and buying my truck from CarMax. I was offered the best price for my car from CarMax and everything was done online. They made the entire process a breeze and I totally recommend CarMax for selling and buying a vehicle. No pressure from anyone, great people and a great place to do business with.”