
Google Customer Reviews
joeyrodriguez06
Dec 30, 2025
Rating:
“I bought a vehicle from this dealership in October 29 of this year 2025. Since then I discovered that my vehicle had frame work repairs, and has an issue with the accelerator. They gave me a Carfax report that only mentioned the collision in the rear , but in actuality it was right rear side. There’s also a sensor issue with the tire pressure. Now it’s December 30th 2025, and my temporary tags are expired, and I never received a call from them to receive my regular plates. I called them, and a woman answered informing me the manager is on the sales floor, and could not assist me. She also mentioned the department that could help me was closed today. If I could give this place a negative star I would.”
Teflon Ron
Dec 24, 2025
Rating:
“Couldn’t be more satisfied! Working with Patrick, Amal, & Narelyn made my process so fast I was in and out within 1.5hrs. Between the professionalism and prices this dealership is a win-win for everyone! If you need a go to dealership definitely come here and get your new car!”
jessica abba
Dec 23, 2025
Rating:
“Go see Shay at global, im 19 and i was able to get off the lot with 2021 nissan. Genuine people and were willing to work with me based on my preferred pricing that was still fair to the dealership as well. 5/5 would recommend. they also have a warranty on the car that’s mandatory and non-negotiable so it made the price of the car more than i expected but ultimately its good to have the peace of mind that if anything happens to the car i wont have to come out of pocket.”
Ms Me
Oct 29, 2025
Rating:
“I am writing to formally complain about my recent experience with Global Auto Outlet and their employee Amal. The level of customer service I have received has been unprofessional, rude, and deeply disappointing.
I purchased a vehicle August 29,2025 from Global Auto Outlet that was represented as having passed Maryland state inspection. However, I later discovered that the car should never have passed inspection, as it was sold to me with dry-rotted tires a clear safety and legal violation. Selling a vehicle under false inspection approval is unacceptable and potentially illegal under Maryland law.
In addition to this serious issue, I have not yet received my permanent hard tags, even though my temporary tags have expired. I have made multiple attempts to contact Amal and the dealership for updates, but I’ve been met with rude behavior and no resolution.
This situation has caused me unnecessary stress and inconvenience, as I am now unable to legally drive the vehicle I purchased in good faith. I am requesting immediate action to:
Provide my permanent registration and hard tags without further delay.
Address the illegal inspection issue by replacing the unsafe tires and verifying that the vehicle meets Maryland safety standards.
Improve customer service practices, as the treatment I have received is unacceptable.
If this matter is not resolved promptly, I intend to escalate the issue to the Maryland Motor Vehicle Administration (MVA) and the Maryland Attorney General’s Consumer Protection Division for further investigation.”
Ashley Flores
Oct 16, 2025
Rating:
“⭐️⭐️⭐️⭐️⭐️ 5/5
I had an excellent experience at Global Auto Outlet! The team was professional, honest, and really made the car-buying process easy and stress-free. From the moment I walked in, I was greeted with genuine hospitality and zero pressure. They took the time to answer all my questions, let me test-drive multiple vehicles, and helped me find the perfect car for my budget.
The financing process was smooth, the prices were fair, and the entire staff went above and beyond to make sure I drove away happy. It’s rare to find a dealership that truly values its customers, but Global Auto Outlet definitely does.
Highly recommend this place to anyone looking for a reliable car and trustworthy service!
Thank you so much, Global Auto Outlet! – Ashley”