Titus Will Ford Sales

“Mic Day at Ford set the standard for how a vehicle purchase should run. The sales team was sharp, professional, and respectful of my time. Clear communication. No pressure. No games. Every step felt organized and intentional. The finance experience was exceptional. Fast, clean, and decisive. In over 30 years of buying vehicles, this was the quickest finance process I have ever experienced. Everything was ready, explained clearly, and executed without delay. This dealership values efficiency, accountability, and customer experience. You feel it the moment you walk in. If you want a straightforward, professional buying experience, this is the place. Vehicle delivery was unacceptable. The delivery manager took the truck and returned it dirty. The vehicle was not washed or wiped down. Factory stickers were still on the windows, mirrors, and outlets. The only preparation completed was placing the floor mats. This is not an acceptable delivery standard for a new vehicle.”

“Finance guy kept pushing warranties despite us saying no repeatly and insisted on further explaining each. He also kept insisting that our banks pre-approval rate was not real and that they supposedly get 1/4 percent discount from sound credit despite it being the same posted rate through their website. Also we request that they remove the S. W. A. T. GPS tracking system and they did not remove said module. Found it tapped into the OBD2 port wiring in case anyone else wants to remove theirs as I just did.”

“We had an excellent experience working with Joey B while purchasing our car. Joey was incredibly kind, honest, and easy to talk to, which made the whole process comfortable and stress free—especially for a first time buyer. He took the time to explain everything clearly and never made us feel pressured. We truly appreciate his help and highly recommend asking for Joey B if you’re looking for a trustworthy salesperson.”

“I recently purchased a new truck, a 2026 F350 King Ranch from Titus-Will Ford in Tacoma. I came with a custom build sheet from Ford.com. It was my first car I ever bought from a dealership. All my vehicles in the past were bought from private owners. I heard bad stories about car salesmen, but RJ was amazing. RJ was the salesmen that greeted me before I entered the building. He was very friendly and professional. There was no pressure from him. It was as if I was talking a friend that I hadn't seen in awhile. We sat down and he put the order in for the custom dream truck I wanted, and he was very helpful and explained some of the options. During the wait for the order to be received at the factory, I wanted to add a few more options, and he added them, updated the order and was in constant contact with me. I probably messaged him or called him a bit too much, but he was always happy to assist me. When the truck arrived, when I went into to look at, RJ was as excited as I was. When I went to pick the truck up, he spent a lot of time showing my all the options in the truck, and setting up the display, showing me all how to do everything from the ground up. It was truly a pleasure working with RJ. He is an amazing salesmen that Ford is lucky to have. My girlfriend eventually wants a new car, and so does her daughter. I'll make sure, whenever that happens, that we go to RJ. Thank you RJ for everything. It was a pleasure.”

“Titus Will Ford is hands down my dealership of choice for work on our fleet. I always deal with Jordan Siler. Appointments are easy to make, she always makes sure to explain what is going to be done, and has me in and out quickly. Jordan explains the work done clearly. The waiting room is very nice and comfortable. It is always a pleasant experience with Jordan and Titus Will Ford.”