Nielsen Ford Inc

“I recently worked with Michael Troutman and the team at Nielsen Ford on the purchase of two new Ford Escapes for our fleet, and I could not be more impressed with the experience. Michael located the exact vehicles we needed, coordinated the transfer from a sister store, and provided timely, pressure free communication throughout the process. He understood the requirements of a corporate purchase and made everything smooth and efficient. I highly recommend Michael Troutman and Nielsen Ford to both businesses and individual customers for their exceptional professionalism and outstanding customer service.”

“I had a great experience buying my car from Nielsen Ford in Sussex, NJ. From start to finish, the entire team was professional, helpful, and easy to work with. The managers and sales staff were honest, patient, and made the whole process smooth and stress-free. I never felt pressured, and they took the time to answer all my questions and make sure I was comfortable with the purchase. If you’re looking for a dealership that treats you with respect and actually cares about the customer experience, I’d definitely recommend Nielsen Ford. I wouldn’t hesitate to buy from them again.”

“Fred, Vito, and Luis were very easy to work with, and did a great job. No gimmicks, the deal was fair and I’m very happy with the turn around and terms. I would buy again from Neilsen Ford in the future.”

“We bought a new Expedition and the service department did a great job taking out our dash cam from our trade in and also installing different tires on the new vehicle for more winter driving conditions. They did this all professionally and quickly while we settled up all the paperwork with Eddie Santana in sales. Great experience! Great work by all!”

“I can only say good things about my experience here and I despise car shopping. Randy and Tyler made the whole process seamless and smooth. This isn’t like most dealerships who harass you and induce pressure. Instead they are human. They understand the importance of “I need to think”. They took the time to run different numbers and scenarios even if I decided not to. They respected my decision and offered sound and logical advice. Randy and his team are committed to excellence and the fair treatment of all and it shows. I would refer anyone with a terrible experience here for their next Ford purchase. I will be going back. Thank you again Randy and Tyler for a great experience!”