Springfield Mitsubishi

“Everyone was really helpful. Calvin, Sue and John who took care of me. im forgetting one more person but im extremely grateful I was able to walk away with a car same day. I had a challenging credit score but they worked out it with me. Gave me a deal with a trade in offer. That really helped me secure the car.”

“I had a truly great experience at Springfield Mitsubishi! From start to finish, the team made the entire process smooth and stress-free. A huge shoutout to Calvin, my sales rep—he was incredibly courteous, kind, and just a pleasure to work with. He made sure I felt comfortable and informed every step of the way. I also want to give special thanks to Ace in finance, who went above and beyond to look out for my best interest. Even with a larger balance on my trade-in, Ace worked some serious magic to make everything come together. I genuinely felt cared for and supported throughout the process. If you’re looking for a dealership that treats you like more than just a sale, this is the place. Highly recommend!”

“DO NOT PURCHASE A VEHICLE FROM THIS DEALERSHIP *** Purchased a 2019 BMW 10/4/2025 **1st red flag Calvin from sales called me 7-10 time to ensure I was coming in VERY PUSHY MAN*** 2nd 🚩 Ace the used car manage told me to voluntarily report my current vehicle to get the sale of the new vehicle ???? . Also follow you first mind all scam artist .. Vehicle starting giving me trouble on 10/24/2025 low coolant alert , check engine called the dealership was told to add coolant ??? On a vehicle that should have had a 5 point inspection ?? Called several times to Speak with Ace the used car manager still awaiting a phone call until this day 11/11/2025 . Spoke to several staff members and was told they are super busy and would call me back . OF COURSE BECAUSE THE SALE IS COMPLETED your pushed to the back now . Finally call back again and after 13 phone calls spoke to Joe the new car sales manager who advised me To bring the vehicle in for inspection. This vehicle was purchased less than 30 days ago they provided no assistance in picking up the vehicle and every call was unanswered. Even when I trying to confirm the service address . **I get my car towed in to the service department only for find out I have a coolant leak , which leaked into my engine and I needed to approve the removal of my engine to check for a broken gasket which may or may not be covered and I could or could not be on the hook for $1400.00. After paying $500 for a tow .. For a CAR I PURCHASED NOT EVEN A MONTH AGO WITH ALL THE BULLSHIT WARRANTIES **Sue from sales try to upsale as being so good and we cover any and everything WHICH IS A LIE.. All and all the worst car purchasing experience EVER . Look elsewhere you get the run around no help Or solution ON THE SALES TEAM . I do have to say Chris from service and Joe the new car manager have been of the most assistance during this process. CALVIN, ACE AND SUE TERRIBLE.. Save yourself the headache look at other reviews which was my mistakes Google them..”

“Everyone that I spoke with was great. I was very anxious before coming in but John and the rest of the team made me feel right at home. This was my first ever new car purchase and now i just can’t imagine going anywhere else.”

“It was truly a pleasure working with the staff at Springfield Mitsubishi. Everyone treated me very well and had patience while I made my final decision. I am completely satisfied 😊 Paul was awesome in helping 💯😁”