
Google Customer Reviews
David Machado
Nov 24, 2025
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“My wife and I dread shopping for cars — the usual dealership runaround, pressure, and stress are enough to make anyone put it off. This time was completely different. From the moment we walked into Springfield Acura, everything felt easy, transparent, and genuinely enjoyable.
Our Honda Accord lease had just ended, and we weren’t looking forward to the typical end-of-lease hassle. Richard Passananti changed all of that. He was friendly, knowledgeable, patient, and never once pushy. He listened carefully to what my wife wanted and then surprised us by finding a beautifully spec’d A-Spec Acura that actually had extra trim and options beyond what we had even asked for — all while staying within our budget. It truly felt like he went out of his way to make sure she got her absolute dream car.
A huge thank-you to Richard, the sales manager, and the finance team for making the lease turn-in smooth, handling everything seamlessly, and getting us numbers we were thrilled with on this loaded new Acura.
If you’re anywhere near Springfield and in the market for an Acura (or just want a dealership experience that doesn’t feel like a battle), go see Richard Passananti at Springfield Acura. Ask for him by name — you’ll drive away wondering why car buying can’t always be this good.
Highly, highly recommend! 🚗💨”
Joseph Kinsley
Nov 10, 2025
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“Well we were not going home with a car, we were just shopping around. We sat with Osvaldo and discussed which car fits our budget and our needs. After multiple test drives and looking at a bunch of different models and options we liked a certain car. This car would have been out of our budget but Osvaldo worked with his manager Nabil to get us EXACTLY where we needed to be to take a car home. This place really is amazing, the people here are thorough, kind, understanding and really listen to your needs. I dont think i would ever go to another dealer. The value we got for the car we drove away in is unvelievable. The options just are not basic, they worked to get us a better car, the perfect color, an amazing interior. This was just a perfect deal for everyone. Stop in and talk to Osvaldo and Nabil you wont be disappointed. Thank you gentlemen and everyone at the dealership.”
Quamiah Brown
Oct 13, 2025
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“Demetrius is an incredible professional! I want to express my deepest gratitude for all the advice and kindness you’ve shown me. He’s incredibly thoughtful, truthful, helpful, caring, and passionate about his work. I highly recommend Springfield Acura, but I must emphasize that Demetrius is the best. I’m thrilled to drive a wonderful 2025 Acura Adx, and I want to thank everyone involved in making this such a special birthday present for me. 🤍”
Christina Alfano
Jun 8, 2025
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“My husband and I had a great experience at Acura Springfield! Damian was hands down the best car salesman I’ve dealt with. He was knowledgeable, kind, and patient. Michael helped connect us to Damian and was persistent in making this sale happen, keeping us updated about the car before we made the trek up to the dealership. Thanks to Sammy in finance we were able to crunch numbers and get our dream car. Great overall experience and we will be back for our next vehicle for sure!”
Jonathan Katz
Apr 8, 2025
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“We bought a 2025 Acura MDX Advance A-Spec from Springfield Acura in NJ on Monday evening, April 7, 2025. It was a long journey (we started in August 2024, since its a large purchase, we did lots of research for months to make sure we chose the right vehicle, model, and trim package for our family's needs. We worked with Richard Morales, our sales person, since August 2024 until yesterday. Rich Morales was courteous, beyond patient (with my many questions), texts, calls, and emails throughout the months. Even a few (more than 5+) visits back to the dealership, and multiple test drives with us. Other positive notes about Rich, is he had a 'no pressure' approach, never once did he text, email, or call me to ask us to come in to buy. Additionally, he is a great communicator, he kept us in the loop every step of the way, rarely seen, I never felt we were in the dark. He always made appointments for us, so when he knew we were coming, his attention could be dedicated to us. He even told us last night after the sale was completed, we can call him anytime with questions, issues with vehicle, or to help schedule maintenance. Our finance person at the dealership, Manny Lazo, he was excellent to work with, very patient, and explained things in layman's terms, especially with the legal terms of the finance contract from American Honda Finance to help us understand what we were signing. He took the extra time to explain NJ lemon laws, and a special offer to have our tires, keys, and paintless dent removal program. What a great dealership and team of employees working there! My wife and I both left very happy with our purchase!”