Serra Chevrolet Southfield

“Rick was great! This was my first time buying my own vehicle and he answered all my questions with such patience and honesty, which I appreciated. He’s very personable & has a good sense of humor! I had a great experience here”

“I've been to quite a few dealerships and this one just makes the sales process easy for their customers. I helped a family member purchase a used car here and then I leased one a few weeks later. There's no BS, they're not adding line items to the end of the price that aren't necessary. It's just the price, minimum fees, and tax. Breath of fresh air. Thanks Brandon, Bryant, and Jim for the ease of business!”

“Unfortunately I had an absolutely horrible experience while purchasing my new Chevy HD truck. I bought a 2026 demo with 3k miles which I found on their website. Without getting long winded, this deal required details to be worked out over the phone since I was making the deal while being out of town. Getting a return call was impossible. I was the one who had to follow up after every step in the process. Almost ZERO effort put forth from my salesman. Reluctantly I pushed forward to make the deal happen. I’ve never worked so hard to give somebody $70,000 in my life! Taking delivery followed suit with more lack of effort. The dealership literally knew I was picking up the truck and had a week to prep the truck before I got there. When I arrived it hadn’t been touched…road salt, interior garbage, dirty floor mats, etc… I had to wait two hours for it to be cleaned. And don’t get me started on post-purchase experience. Before I drove my new truck off the lot I snapped a picture of my beautiful new purchase. I didn’t notice there was a small door ding on my driver door (and it definitely wasn’t pointed out to me by the dealer). When I realized it was there I pulled up the picture I took at the dealership. The ding is clearly visible in the picture. I sent an email to my salesman asking if they could pop it out. As usual, no response from my salesman. After I followed up 2 days later he finally told me they were refusing to repair the dent. Big surprise. Chevrolet should be ashamed to have this dealership in their line-up. Serra should change their name to SORRY Chevrolet.”

“Niko Josifoski was amazing very helpful and great with communication. He really listened to my needs and wants and made the whole process smooth. I would definitely recommend that if you come here, ask for Niko to help you out.i went in with no car and walking out with a 2023 jeep compass🙂”

“I had a fantastic experience buying my new 2026 Chevy Trax at Serra Chevrolet. The process was pretty smooth and enjoyable and I didn’t feel pressured. Working with Mr. David Samuels was a pleasure. Very professional and knowledgeable.”